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This crossward is based on chapter -8 ( Controlling) of class 12 Business Studies subject
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Across
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In large organisations, certain pieces are checked at random for quality. This is known as ________checking.(6)
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________serve as benchmarks towards which an organisation strives to work.(9)
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In a manufacturing organisation, reduction of defects from 10 in every 1,000 pieces produced to 5 in every 1,000 pieces produced is an example of__________ standards.(12)
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Only _________deviations which go beyond the permissible limit should be brought to the notice of management .(11)
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_____________function of management ensures that activities in an organisation are performed as per the plans.(11)
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Managers at all levels of management- top, middle and lower-need to perform controlling functions to keep a control over activities in their areas. Controlling function of a manager is a ________ function .(9)
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Standards should be _________enough to be modified whenever required.(8)
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As far as possible, performance should be measured in the same _______in which standards are set as this would make their comparison easier .(5)
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Controlling is _________looking because corrective actions taken in controlling are aimed at improving future performance of the organisation.(7)
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Controlling function brings the management cycle back to _______function.(8)
Down
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Controlling is ________looking because it involves comparing actual performance with the standards fixed in the past.(8)
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Difference between actual performance and planned performance .(9)
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Improving goodwill and motivation level of employees are examples of _________standards.(11)
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Control should focus on _______result areas which are critical to the success of an organisation.(3)
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__________ of actual performance with standards is third step of controlling process.(10)
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An increase of 5 per cent in the labour cost may be more troublesome than a 15 per cent increase in postal charges. This is called ________Point Control(8)
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The final step in the controlling process is taking _________ action.(10)
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Measurement of a company’s performance may involve calculation of certain _________.(6)