The amount of incoming requests is currently much higher than what we can handle. We encourage you to report feature requests, bug reports, support requests and suggestions and ideas in the forum. If you're a paying customer and want support for H5P.com reach out to the person in your organization responsible for H5P.com. This person will have access to our 24/5 priority support desk. If you're doing a trial reach out to the person at H5P who set up the trial account for you.