Video Player Loading

  1. Upon viewing/editing my content in Moodle/ my H5P account, interactive video slides or any video slides say "video player loading..."
  2. Moodle
  3. Using Google Chrome 
  4. Moodle version 3.8.2 but this is also occurring for me in my H5P account 
  5. I believe the moodle site I'm working on is using the plugin version 1.21.0
  6. No browser console errors 
  7. No PHP errors 
  8. Screenshot of the issue below 
  9. no recent changes to the environment 
  10. no recent changes to the broswer i'm using