Problem on the return of full screen for interactive videos

Submitted by Alain Emeric on Thu, 09/24/2020 - 10:25
Forums: 
Content creation

Hello

When I switch the playback of my interactive video in full screen mode and I click on a link or another activity I can't return to full screen mode the video automatically returns to reduced mode and this creates display problems for me, especially on the background images of the links. Is there a setting to fix this?

Thank you

BV52's picture

BV52

Thu, 09/24/2020 - 18:46

Hi Alain,

In order to give your bug report the best chance of getting answered, please include the following information:

  1. Detailed steps to reproduce the bug (exactly how and when did it happen)
  2. Platform and version number. E.g. Drupal, Wordpress, Moodle.
  3. Mobile or Desktop
  4. Browser: Chrome, Firefox, Safari etc
  5. H5P plugin version
  6. H5P content type and version (if a content type was used), and a sample URL or attached H5P.
  7. Any browser console errors
  8. Any PHP errors
  9. Screenshots if it's a visual problem

If this worked before:

  1. Any recent changes to the environment (new plugins/modules, updates, configuration changes etc.)
  2. Any recent changes to the browser you're using (new extensions, updates etc.)

The more information you provide, the quicker the community will be able to fix it and the quicker you'll have a working solution!

-BV

nileshnpathade

Mon, 11/07/2022 - 13:47

Hello, 

Please help me.

I am using Moodle 4.0+ with h5p plugin for interactive videos.

Its working fine for website on chorme browser but Its not working on iphone safari browser.

any idea?

BV52's picture

BV52

Mon, 11/07/2022 - 17:19

Hi nileshnpathade,

By any chance it is related/similar to the issue reported here: https://h5ptechnology.atlassian.net/browse/HFP-2657

If not would mind elaborating on "not working" and also adding information like the version of Safari and iOS.

-BV

nileshnpathade

Tue, 11/08/2022 - 09:55

Thank you for replying.

Yes, it is similary issue and I am unable to do full screen when I used iOS with Safari and I used h5p with Moodle PWA apps.

There also same issue, I am facing. On Portrait View control bar also hide and full screen not happing.

Could you please help me how to solved this issue. and Do I need to take any updates for this.