Interactive books not displayed on page
Hi there! We have a page that WAS working as expected, however not now... https://www.globalfirstaidcentre.org/interactive-games/ You should be able to see 5 interactive books on this page, however users can now only see a little white line where the code box is. I thought it may have been linked to the recent plugin upgrade (2 weeks ago), so rolled back a version, but that didn't fix it.
I've contacted our hosting co, but they said it's a web developer issue. Page inspection shows 19 errors - and this is where I'm stuck!
Can anyone help please! Thank you! (We use divi / elegant themes / wordpress, I'm on chrome - issue happens for other users too).
Adele :)
Failed to load resource: the server responded with a status of 503 ()
jquery-migrate.min.js?ver=3.3.2:2 JQMIGRATE: Migrate is installed, version 3.3.2
donation_bg_4-1.jpg:1 Failed to load resource: net::ERR_NAME_NOT_RESOLVED
h5p.js:976 Unable to find constructor for: H5P.InteractiveBook 1.3
H5P.error @ h5p.js:976
h5p.js:2255 Uncaught TypeError: Cannot read property 'on' of undefined
at Object.H5P.on (h5p.js:2255)
at HTMLDivElement.<anonymous> (h5p.js:213)
at Function.each (jquery.js:2)
at init.each (jquery.js:2)
at Object.H5P.init (h5p.js:93)
at HTMLDocument.<anonymous> (h5p.js:2821)
at c (jquery.js:2)
at Object.fireWith [as resolveWith] (jquery.js:2)
at Function.ready (jquery.js:2)
at HTMLDocument.H (jquery.js:2)
h5p.js:976 Unable to find constructor for: H5P.InteractiveBook 1.3
H5P.error @ h5p.js:976
h5p.js:2255 Uncaught TypeError: Cannot read property 'on' of undefined
at Object.H5P.on (h5p.js:2255)
at HTMLDivElement.<anonymous> (h5p.js:213)
at Function.each (jquery.js:2)
at init.each (jquery.js:2)
at Object.H5P.init (h5p.js:93)
at HTMLDocument.<anonymous> (h5p.js:2821)
at c (jquery.js:2)
at Object.fireWith [as resolveWith] (jquery.js:2)
at Function.ready (jquery.js:2)
at HTMLDocument.H (jquery.js:2)
h5p.js:976 Unable to find constructor for: H5P.InteractiveBook 1.3
H5P.error @ h5p.js:976
h5p.js:2255 Uncaught TypeError: Cannot read property 'on' of undefined
at Object.H5P.on (h5p.js:2255)
at HTMLDivElement.<anonymous> (h5p.js:213)
at Function.each (jquery.js:2)
at init.each (jquery.js:2)
at Object.H5P.init (h5p.js:93)
at HTMLDocument.<anonymous> (h5p.js:2821)
at c (jquery.js:2)
at Object.fireWith [as resolveWith] (jquery.js:2)
at Function.ready (jquery.js:2)
at HTMLDocument.H (jquery.js:2)
h5p.js:976 Unable to find constructor for: H5P.InteractiveBook 1.3
H5P.error @ h5p.js:976
h5p.js:2255 Uncaught TypeError: Cannot read property 'on' of undefined
at Object.H5P.on (h5p.js:2255)
at HTMLDivElement.<anonymous> (h5p.js:213)
at Function.each (jquery.js:2)
at init.each (jquery.js:2)
at Object.H5P.init (h5p.js:93)
at HTMLDocument.<anonymous> (h5p.js:2821)
at c (jquery.js:2)
at Object.fireWith [as resolveWith] (jquery.js:2)
at Function.ready (jquery.js:2)
at HTMLDocument.H (jquery.js:2)
h5p.js:976 Unable to find constructor for: H5P.FindTheWords 1.4
H5P.error @ h5p.js:976
h5p.js:2255 Uncaught TypeError: Cannot read property 'on' of undefined
at Object.H5P.on (h5p.js:2255)
at HTMLDivElement.<anonymous> (h5p.js:213)
at Function.each (jquery.js:2)
at init.each (jquery.js:2)
at Object.H5P.init (h5p.js:93)
at HTMLDocument.<anonymous> (h5p.js:2821)
at c (jquery.js:2)
at Object.fireWith [as resolveWith] (jquery.js:2)
at Function.ready (jquery.js:2)
at HTMLDocument.H (jquery.js:2)
h5p.js:976 Unable to find constructor for: H5P.InteractiveBook 1.3
H5P.error @ h5p.js:976
h5p.js:2255 Uncaught TypeError: Cannot read property 'on' of undefined
at Object.H5P.on (h5p.js:2255)
at HTMLDivElement.<anonymous> (h5p.js:213)
at Function.each (jquery.js:2)
at init.each (jquery.js:2)
at Object.H5P.init (h5p.js:93)
at HTMLDocument.<anonymous> (h5p.js:2821)
at c (jquery.js:2)
at Object.fireWith [as resolveWith] (jquery.js:2)
at Function.ready (jquery.js:2)
at HTMLDocument.H (jquery.js:2)
h5p.js:976 Unable to find constructor for: H5P.GuessTheAnswer 1.4
H5P.error @ h5p.js:976
h5p.js:2255 Uncaught TypeError: Cannot read property 'on' of undefined
at Object.H5P.on (h5p.js:2255)
at HTMLDivElement.<anonymous> (h5p.js:213)
at Function.each (jquery.js:2)
at init.each (jquery.js:2)
at Object.H5P.init (h5p.js:93)
at HTMLDocument.<anonymous> (h5p.js:2821)
at c (jquery.js:2)
at Object.fireWith [as resolveWith] (jquery.js:2)
at Function.ready (jquery.js:2)
at HTMLDocument.H (jquery.js:2)
h5p.js:976 Unable to find constructor for: H5P.GuessTheAnswer 1.4
H5P.error @ h5p.js:976
h5p.js:2255 Uncaught TypeError: Cannot read property 'on' of undefined
at Object.H5P.on (h5p.js:2255)
at HTMLDivElement.<anonymous> (h5p.js:213)
at Function.each (jquery.js:2)
at init.each (jquery.js:2)
at Object.H5P.init (h5p.js:93)
at HTMLDocument.<anonymous> (h5p.js:2821)
at c (jquery.js:2)
at Object.fireWith [as resolveWith] (jquery.js:2)
at Function.ready (jquery.js:2)
at HTMLDocument.H (jquery.js:2)
h5p.js:976 Unable to find constructor for: H5P.GuessTheAnswer 1.4
H5P.error @ h5p.js:976
h5p.js:2255 Uncaught TypeError: Cannot read property 'on' of undefined
at Object.H5P.on (h5p.js:2255)
at HTMLDivElement.<anonymous> (h5p.js:213)
at Function.each (jquery.js:2)
at init.each (jquery.js:2)
at Object.H5P.init (h5p.js:93)
at HTMLDocument.<anonymous> (h5p.js:2821)
at c (jquery.js:2)
at Object.fireWith [as resolveWith] (jquery.js:2)
at Function.ready (jquery.js:2)
at HTMLDocument.H (jquery.js:2)
h5p.js:976 Unable to find constructor for: H5P.InteractiveBook 1.3
H5P.error @ h5p.js:976
h5p.js:2255 Uncaught TypeError: Cannot read property 'on' of undefined
at Object.H5P.on (h5p.js:2255)
at HTMLDivElement.<anonymous> (h5p.js:213)
at Function.each (jquery.js:2)
at init.each (jquery.js:2)
at Object.H5P.init (h5p.js:93)
at HTMLDocument.<anonymous> (h5p.js:2821)
at c (jquery.js:2)
at Object.fireWith [as resolveWith] (jquery.js:2)
at Function.ready (jquery.js:2)
at HTMLDocument.H (jquery.js:2)
BV52
Wed, 06/23/2021 - 19:17
Permalink
Hi Adele,Can you please make
Hi Adele,
Can you please make sure that there are no "blank" content types within the Interactive Books.
-BV
AdelePerkins
Wed, 06/23/2021 - 19:41
Permalink
Hi, I've checked and their
Hi, I've checked and their are no blank content types within the interactive books. I've copied an old interactive book and pasted into a new book, deleted out some of the old code boxes but it's still not working.
Do you know what this would mean? Unable to find constructor for: H5P.InteractiveBook 1.3
Do you think it's looking into the file manager library perhaps?
AdelePerkins
Wed, 06/30/2021 - 14:28
Permalink
Closed
It turned out to be a hosting issue!
Thank you