multiple choise, dialog cards are no longer loaded

Submitted by katrien on Mon, 09/25/2017 - 22:53
Forums: 
Installation and server related problems

Hi 

Some practice types ( multiple choise, dialog cards)  are no longer loaded on our installation.
The function (getCopyrights) is not called properly. How can we solve this?

 

Katrien

BV52's picture

BV52

Tue, 09/26/2017 - 10:00

Hi katrien,

In order to give your issue the best chance of getting answered, please include the following information:

  1. Steps to recreate the bug 
  2. Error message if any
  3. Platform you're using: Drupal, Wordpress, Moodle (version number would be helpful as well)
  4. Mobile or Desktop
  5. Browser: Chrome, Firefox, Safari etc
  6. H5P plugin version
  7. H5P content type version
  8. Screenshots if it's a visual problem

The more information you provide, the quicker the community will be able to fix it and the quicker you'll have a working solution!

-BV52

katrien

Tue, 09/26/2017 - 10:10

Hi,

Hereby you can find more information:

 

  1. Steps to recreate the bug 
    We make a new exercise multiple choise / dialog cards.
  2. Error message if any
    There is no error message. Exercise is not shown to a student
  3. Platform you're using: Drupal, Wordpress, Moodle (version number would be helpful as well)
    We use H5P in a Wordpres, version H5P 1.9.2
  4. Mobile or Desktop
    Desktop and mobile
  5. Browser: Chrome, Firefox, Safari etc
    We test in all the browser
  6. H5P plugin version 1.9.2
  7. H5P content type version  : Multiple choise and dialog cards.
  8. Screenshots if it's a visual problem ( include)

Katrien

Attachments: 
Package icon Foto_H5P.zip
icc's picture

icc

Tue, 09/26/2017 - 10:50

Can you go to the H5P Libraries page and check which version of Multiple Choice is installed? 
You can try to download the example content here on h5p.org and upload it to the H5P Libraries page to ensure that the content type is up-to-date. 
Also, check the H5P Libraries page for any green arrows. This means that there's content that needs to be upgraded.

katrien

Tue, 09/26/2017 - 10:56

Hi

I've downloaded and uploaded the multiple choise and it works well.

We use the libraries multiple choise 1.9.2 and dialog cards 1.5.1

How can I update these?

Katrien

icc's picture

icc

Tue, 09/26/2017 - 11:06

I recommend that you try to reinstall the content types. Open your wp-config.php file and add the following lines:

define('WP_DEBUG', true);
error_reporting(E_ERROR | E_WARNING | E_PARSE);
define('H5P_DEV', true);
define('H5P_DISABLE_AGGREGATION', true);

Before this line:

/* That's all, stop editing! Happy blogging. */

Now, try to upload the Multiple Choice and Dialog Cards example to the H5P Libraries page. 

Next, go to the content and see if it's working. Watch out for any new error messages,

Remember to remove the lines from wp-config.php when you're done.

katrien

Tue, 09/26/2017 - 14:36

Hi

The problem is solved.  Thanks a lot!

Katrien

icc's picture

icc

Tue, 09/26/2017 - 15:53

I'm glad to hear it!