What can I do???

Submitted by maiglesias on Sun, 05/28/2023 - 20:06
Forums: 
Content creation

Hi,

I've been creating an interactive video, it took me more than two hours. First, I couldn't upload the video so I had to link from Youtube (all the issues were correct...).

After it, I've been adding questions and, when I press save the page went to error and I lost all my work. So, I'd like to recover it because it has been too hard to lose it.

Thanks!

Miguel Ángel

BV52's picture

BV52

Mon, 05/29/2023 - 19:30

Hi Miguel,

In order to give your bug report the best chance of getting answered, please include the following information:

  1. Detailed steps to reproduce the bug (exactly how and when did it happen)
  2. Platform and version number. E.g. Drupal, Wordpress, Moodle.
  3. Mobile or Desktop
  4. Browser: Chrome, Firefox, Safari etc
  5. H5P plugin version
  6. H5P content type and version (if a content type was used), and a sample URL or attached H5P.
  7. Any browser console errors
  8. Any PHP errors
  9. Screenshots of the error 

The more information you provide, the quicker the community will be able to fix it and the quicker you'll have a working solution!

-BV