integrating h5p.com in Moodle gives an error

Submitted by ride5mods on Tue, 07/04/2023 - 00:11
Forums: 
Installation and server related problems

Hi,

after finding out that this does not work with firefox, i run a connection with LTI 1.3 in Moodle 4.04.
If i add an activity the popup to load h5p.com-content opens and i see the content-items (3) that were made.

However when i want to load one of those i get:

Error: "kid" invalid, unable to lookup correct key

and a link to the Moodle documentation but only a common link to the documentation.

After trying all 3, 1 did work 2 did not.

Any idea what causes this?

 

Regards,

Jan

BV52's picture

BV52

Tue, 07/04/2023 - 18:29

Hi Jan,

I think you'll have better luck with this issue if you send an email to H5P.com support. I suggest that you include in oyur email a screenshot of the error message as well as your LTI setting in Moodle.

-BV