Contact User

Submitted by Reine Sakr on Mon, 09/25/2023 - 18:49
Forums: 
General discussion

Once we create an account here, we are notified that all test content created on H5P.org is publicly available. So this means I am supposed to be able to show my work to people.

I tried sharing my account link with other people and once they try to access it, they get the following notification "Access denied

You are not authorized to access this page." (check screenshot 1)

So what does the "Contact User" button found under "My account" useful for if people cannot really access my account and contact me? (screenshot 2)

 

Attachments: 
Image icon Screenshot 1.jpg
Image icon Screenshot 2.jpg
BV52's picture

BV52

Mon, 09/25/2023 - 20:42

Hi Reine Sakr,

Only you and this sites administrators can access your account page. However you should be able to provide the URL were you can find the list of your contents https://h5p.org/user/798411/mycontent. Please note that this list includes all the forum threads that you created.

-BV

Reine Sakr

Mon, 09/25/2023 - 20:54

Thank you so much for your prompt response. That is really beneficial.

tugbagdat

Mon, 09/23/2024 - 11:27

Hello,My 30-day H5P trial period has ended. When I try to log in, I get a message asking me to contact you. How can I continue my membership? I would be glad if you could help me, thank you. 
BV52's picture

BV52

Mon, 09/23/2024 - 18:37

Hi tugbagdat,

I think I replied to an email that you sent to our support team. If you did not receive that email please send an email to [email protected].

-BV

tugbagdat

Mon, 09/23/2024 - 12:29

Hello,My 30-day H5P trial period has ended. When I try to log in, I get a message asking me to contact you. How can I continue my membership? I would be glad if you could help me, thank you.