why does the video unknown

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when i use the interactive video insert the video soutce url from https://v.qq.com, why does the moodle show the video is unknown?

BV52's picture

Hi tanzhiyong,

The videos in the website that you provided is not being detected as one of the supported formats (e.g. mp4). You can either upload your video in Youtube or upload it directly in H5P.org.

-BV52