Problem saving content

Submitted by rachelclifton1212 on Wed, 01/10/2018 - 10:57
Forums: 
General discussion

I have recently had problems saving my content, in that when I make changes to exisitng content and press save, the changes are not saved. I have also found recently that sometimes content will not load when I want to edit it. i have quite a lot of content on my account, I don't know whether this can cause problems, or whether anyone else has experienced the same issue?

Thanks

BV52's picture

BV52

Thu, 01/11/2018 - 08:02

Hi rachelclifton1212,

In order give your bug report the best chance of getting answered, please include the following information:

  1. Steps to recreate the bug
  2. Platform you're using: Drupal, Wordpress, Moodle (version number would be helpful as well)
  3. Mobile or Desktop
  4. Browser: Chrome, Firefox, Safari etc
  5. H5P plugin version
  6. H5P content type version
  7. Screenshots if it's a visual problem
  8. Error logs in the browser console (Ctrl+shift+J in Chrome)

The more information you provide, the quicker the community will be able to fix it and the quicker you'll have a working solution!