am trying to insert a media file to my presentation i got the following error : "unable to decode media file"
Media file type : mp4
media file size : 2.3 mb
Thu, 08/25/2016 - 10:43
What browser are you in and on what platform ?
Perhaps the file is missing some necessary metadata for the browser.
Thu, 08/25/2016 - 10:46
i am using firefox browser to create a new content presentation.
Thu, 08/25/2016 - 11:21
I think the file is missing some metadata, are you able to upload other video files of the same format ? How about other formats ?
Thu, 08/25/2016 - 11:24
the video that i am trying to upload was with avi extension but since this extension is not available on H5P i convert it to mp4.
how can make sure that my video file is missing some metada
Fri, 08/26/2016 - 10:09
Sorry, I'm not particularly familiar with video conversion.
Are you able to upload other videos that you have converted ? Are you able to play the video in other HTML5 players ? I would try a different converter and google around a bit.
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