HELP No content in TimeLine

Submitted by kkoopman on Tue, 03/12/2019 - 19:11
Forums: 
Bugs in content types

Hi,
Updated H5P to 1.16 on Moodle 3.6.1.

The content of the timeline has disappeard. It is one white block. Help.

Kees

BV52's picture

BV52

Wed, 03/13/2019 - 04:27

Hi Kees,

In order to give your bug report the best chance of getting answered, please include the following information:

  1. Detailed steps to reproduce the bug (exactly how and when did it happen)
  2. Platform and version number. Moodle 3.6.1
  3. Mobile or Desktop
  4. Browser: Chrome, Firefox, Safari etc
  5. H5P plugin version: 1.16
  6. H5P content type and version (if a content type was used), and a sample URL or attached H5P.
  7. Any browser console errors
  8. Any PHP errors
  9. Screenshots if it's a visual problem
  10. Any recent changes to the environment: Updated H5P
  11. Any recent changes to the browser you're using (new extensions, updates etc.)

The more information you provide, the quicker the community will be able to fix it and the quicker you'll have a working solution!

-BV52

kkoopman

Wed, 03/13/2019 - 19:00

  1. Detailed steps to reproduce the bug (exactly how and when did it happen)
    Added the H5P timeline activity to Moodle and added content. Works great. After the update from 1.15 to 1.16, the content that is present is no longer displayed. The result is a white area with no further error messages.

  2. Platform and version number. Moodle 3.6.1
  3. Mobile or Desktop  Desktop
  4. Browser: Chrome, Firefox, Safari etc  Chrome, chromebook en Internet Explorer
  5. H5P plugin version: 1.16
  6. H5P content type and version (if a content type was used), and a sample URL or attached H5P. H5P-timeline
  7. Any browser console errors No
  8. Any PHP errors No
  9. Screenshots if it's a visual problem Empty white area
  10. Any recent changes to the environment: Updated H5P 1.15 to 1.16
  11. Any recent changes to the browser you're using (new extensions, updates etc.) No

I hope this is enough information.
By the way, is it possible to undo the update from 1.15 to 1.16 within Moodle (going back to 1.15)? That would help me a lot for now!

Sincerely, Kees Koopman.

BV52's picture

BV52

Thu, 03/14/2019 - 14:22

Hi Kees,

Thank you for the information. This issue has been fixed yesterday after a hotfix was released. All you need to do is update the plugin and the libraries.

-BV52