Repeated content types in admin

Submitted by marbaque on Wed, 05/08/2019 - 15:18
Forums: 
Installation and server related problems

Hi,

When I create a new content, in the page to Select content type, the plugin shows me eleven copies of each content type.

What can be causing this? and if I uninstall and install the plugin, will my contents remain published?

Attachments: 
Image icon Screen Shot 2019-05-08 at 7.13.22 AM.png
BV52's picture

BV52

Thu, 05/09/2019 - 04:39

Hi marbaque,

If you uninstall the plugin you will lose all your contents. Anyway to help you with this please provide the following:

  1. Detailed steps to reproduce the bug (exactly how and when did it happen)
  2. Platform and version number. E.g. Drupal, Wordpress, Moodle.
  3. Mobile or Desktop
  4. Browser: Chrome, Firefox, Safari etc
  5. H5P plugin version
  6. H5P content type and version (if a content type was used), and a sample URL or attached H5P.
  7. Any browser console errors
  8. Any PHP errors
  9. Screenshots if it's a visual problem
  10. Any recent changes to the environment (new plugins/modules, updates, configuration changes etc.)
  11. Any recent changes to the browser you're using (new extensions, updates etc.)

The more information you provide, the quicker the community will be able to fix it and the quicker you'll have a working solution!

-BV52

 

marbaque

Thu, 05/09/2019 - 17:12

Thank you @BV52,

  1. Not sure how to answer but it started to happen when we moved from dev to production server.
  2. Latest version of Wordpress
  3. Desktop
  4. Chrome - haven't tested this on other browsers
  5. H5P latest version (Versión 1.13.1 )
  6. You can see a content example here https://academiamunicipal.uned.ac.cr/acerca-de/ayuda-uso/
  7. I don't see any browser console errors, and I have to say everything works ok, only that content types appear 11 times when selecting one in the 'Add new' page.
  8. I dont get any PHP errors (usign Debug Bar plugin)
  9. Attached a screen shot.
  10. No recent changes other than moving to a production server.
  11. No recent changes to the browser
Attachments: 
Image icon Screen Shot 2019-05-09 at 9.11.24 AM.png

marbaque

Wed, 06/12/2019 - 22:34

Still happening on my website. I'm afraid to move stuff cause I have some contents created already.

Any idea on how to fix it?

BV52's picture

BV52

Fri, 06/14/2019 - 04:36

Hi marbaque,

Apologies for the late response. I have asked the help from the core team and they will get back to you as soon as possible.

-BV52

marbaque

Wed, 07/03/2019 - 18:39

Hi @BV52,

Did you ever hear anything related to this issue?

Thanks

BV52's picture

BV52

Thu, 07/04/2019 - 07:06

Hi marbaque,

Sorry for the delay the core team has been busy the past few months I will get back to you once I get any feedback from them or they will post their reply here.

-BV52