Video format not supported

Submitted by pvonnak on Thu, 10/10/2019 - 20:22
Forums: 
Bugs in content types

Hi Support,

I would like to upload an .mp4 video as an interactive video, but after uploading it, I get the following error: "Video format not supported"

  1. First video one the page: http://microfinancegoodpractices.com/interactive-dissemination-tool/
  2. Wordpress 5.1.1
  3. Desktop
  4. Chrome (latest)
  5.  1.13.1
  6. Interactive video
  7. No
  8. No

Please write me if you know the solution.

Thank you, Péter

BV52's picture

BV52

Fri, 10/11/2019 - 19:08

Hi Péter,

I am getting error 404. Would you mind attaching the content here or post a working page.

-BV52