Timeline Issues

Submitted by JoTate on Thu, 11/28/2019 - 03:15
Forums: 
General discussion

Hi Everyone,

I have built a number of timelines and seen them working fine then when I open them in Moddle the next day all I can see is a blank square frame where they should be?

The technician and I cannot understand what the issue might be.  All the other H5P stuff works fine.

thanks in anticipation,

Jo

BV52's picture

BV52

Thu, 11/28/2019 - 17:31

Hi Jo,

In order to give your bug report the best chance of getting answered, please include the following information:

  1. Detailed steps to reproduce the bug (exactly how and when did it happen)
  2. Platform and version number. E.g. Drupal, Wordpress, Moodle.
  3. Mobile or Desktop
  4. Browser: Chrome, Firefox, Safari etc
  5. H5P plugin version
  6. H5P content type and version (if a content type was used), and a sample URL or attached H5P.
  7. Any browser console errors
  8. Any PHP errors
  9. Screenshots if it's a visual problem
  10. Any recent changes to the environment (new plugins/modules, updates, configuration changes etc.)
  11. Any recent changes to the browser you're using (new extensions, updates etc.)

The more information you provide, the quicker the community will be able to fix it and the quicker you'll have a working solution!

-BV