What happen to content when free trial ends?

Submitted by JenitaN on Mon, 03/23/2020 - 14:44
Forums: 
General discussion

Hi, if I create contents with a free trial account and then decides to purchase licenses, will the trial account be the same as the purchased account? So we don't have to move any content? 

BV52's picture

BV52

Mon, 03/23/2020 - 19:38

Hi JenitaN,

You are correct. Once you purchase the license you will use the same account thus will have all your contents.

-BV

spanishwithpam

Wed, 01/10/2024 - 20:16

Let's say I create content in the trial period but I can't afford to pay after the trial period ends. Will my content be removed and deleted?

spanishwithpam

Wed, 01/10/2024 - 21:44

Let's say I create content in the trial period but I can't afford to pay after the trial period ends. Will my content be removed and deleted?

spanishwithpam

Wed, 01/10/2024 - 21:44

Let's say I create content in the trial period but I can't afford to pay after the trial period ends. Will my content be removed and deleted?

BV52's picture

BV52

Thu, 01/11/2024 - 18:00

Hi spanishwithpam,

You will not be able to access those contents once the trial ends. However, they are not automatically deleted, those contents will remain in our servers for 30 days before they are deleted. Prior to expiration you can download those contents for future use. 

-BV