Some content types never load in moodle 3.8

Submitted by CarlosMK on Thu, 06/11/2020 - 13:39
Forums: 
Installation and server related problems

In order to give your bug report the best chance of getting answered, please include the following information:

  1. Detailed steps to reproduce the bug (exactly how and when did it happen) 

when adding for instance interactive video, it keeps "loading please wait, forever.

  1. Platform and version number. E.g. Drupal, Wordpress, Moodle.

moodle 3.8

  1. Mobile or Desktop

desktop

  1. Browser: Chrome, Firefox, Safari etC

CHROME AND VIVALDY

  1. H5P plugin version

last one

  1. H5P content type and version (if a content type was used), and a sample URL or attached H5P.

interactive video, course presentation, branching scenario...

  1. Any browser console errors
  2. Yes, loads :
Failed to load resource: the server responded with a status of 500 ()
h5p-editor-range-list.css:1 Failed to load resource: the server responded with a status of 500 ()
h5p-show-when.css:1 Failed to load resource: the server responded with a status of 500 ()
h5peditor-ssc-editor.css:1 Failed to load resource: the server responded with a status of 500 ()
multichoice.css:1 Failed to load resource: the server responded with a status of 500 ()
radio-group.css:1 Failed to load resource: the server responded with a status of 500 ()
h5p-true-false.css:1 Failed to load resource: the server responded with a status of 500 ()
h5p-jquery-ui.css:1 Failed to load resource: the server responded with a status of 500 ()
h5p-interactive-video.css:1 Failed to load resource: the server responded with a status of 500 ()
H5PEditor.SummaryTextualEditor.css:1 Failed to load resource: the server responded with a status of 500 ()
summary.css:1 Failed to load resource: the server responded with a status of 500 ()
duration.css:1 Failed to load resource: the server responded with a status of 500 ()
timecode.css:1 Failed to load resource: the server responded with a status of 500 ()
select-toggle-fields.css:1 Failed to load resource: the server responded with a status of 500 ()
spectrum.css:1 Failed to load resource: the server responded with a status of 500 ()
color-selector.css:1 Failed to load resource: the server responded with a status of 500 ()
blanks.css:1 Failed to load resource: the server responded with a status of 500 ()
text.css:1 Failed to load resource: the server responded with a status of 500 ()
H5PEditor.DragQuestion.css:1 Failed to load resource: the server responded with a status of 500 ()
dragquestion.css:1 Failed to load resource: the server responded with a status of 500 ()
mark-the-words.css:1 Failed to load resource: the server responded with a status of 500 ()
h5p-drag-text.css:1 Failed to load resource: the server responded with a status of 500 ()
shepherd-theme-arrows.css:1 Failed to load resource: the server responded with a status of 500 ()
h5p-guided-tour.css:1 Failed to load resource: the server responded with a status of 500 ()
go-to-question.css:1 Failed to load resource: the server responded with a status of 500 ()
iv-hotspot.css:1 Failed to load resource: the server responded with a status of 500 ()
styles.css:1 Failed to load resource: the server responded with a status of 500 ()
styles.css:1 Failed to load resource: the server responded with a status of 500 ()
styles.css:1 Failed to load resource: the server responded with a status of 500 ()
h5p-free-text-question.css:1 Failed to load resource: the server responded with a status of 500 ()
image-radio-button-group.css:1 Failed to load resource: the server responded with a status of 500 ()
require-completion.css:1 Failed to load resource: the server responded with a status of 500 ()
/pluginfile.php/1/mod_hvp/libraries/H5PEditor.Wizard-1.2/Scripts/Wizard.js?ver=1.2.13:1 Failed to load resource: the server responded with a status of 500 ()
h5peditor.js?ver=2020020500:124 Error while loading script Event
(anonymous) @ h5peditor.js?ver=2020020500:124
/pluginfile.php/1/mod_hvp/libraries/H5P.DragNBar-1.5/scripts/drag-n-bar.js?ver=1.5.10:1 Failed to load resource: the server responded with a status of 500 ()
/pluginfile.php/1/mod_hvp/libraries/H5P.DragNBar-1.5/scripts/dialog.js?ver=1.5.10:1 Failed to load resource: the server responded with a status of 500 ()
/pluginfile.php/1/mod_hvp/libraries/H5P.DragNBar-1.5/scripts/drag-n-bar-element.js?ver=1.5.10:1 Failed to load resource: the server responded with a status of 500 ()
/pluginfile.php/1/mod_hvp/libraries/H5P.DragNBar-1.5/scripts/drag-n-bar-form-manager.js?ver=1.5.10:1 Failed to load resource: the server responded with a status of 500 ()
/pluginfile.php/1/mod_hvp/libraries/H5P.Image-1.1/image.js?ver=1.1.8:1 Failed to load resource: the server responded with a status of 500 ()
/pluginfile.php/1/mod_hvp/libraries/H5P.Text-1.1/scripts/text.js?ver=1.1.13:1 Failed to load resource: the server responded with a status of 500 ()
/pluginfile.php/1/mod_hvp/libraries/H5P.Table-1.1/scripts/table.js?ver=1.1.14:1 Failed to load resource: the server responded with a status of 500 ()
/pluginfile.php/1/mod_hvp/libraries/Tether-1.0/scripts/tether.min.js?ver=1.0.2:1 Failed to load resource: the server responded with a status of 500 ()
h5peditor.js?ver=2020020500:124 Error while loading script Event
(anonymous) @ h5peditor.js?ver=2020020500:124
h5peditor.js?ver=2020020500:124 Error while loading script Event
(anonymous) @ h5peditor.js?ver=2020020500:124
h5peditor.js?ver=2020020500:124 Error while loading script Event
(anonymous) @ h5peditor.js?ver=2020020500:124
h5peditor.js?ver=2020020500:124 Error while loading script Event
(anonymous) @ h5peditor.js?ver=2020020500:124
h5peditor.js?ver=2020020500:124 Error while loading script Event
(anonymous) @ h5peditor.js?ver=2020020500:124
h5peditor.js?ver=2020020500:124 Error while loading script Event
(anonymous) @ h5peditor.js?ver=2020020500:124
h5peditor.js?ver=2020020500:124 Error while loading script Event
(anonymous) @ h5peditor.js?ver=2020020500:124
/pluginfile.php/1/mod_hvp/libraries/H5P.JoubelUI-1.3/js/joubel-throbber.js?ver=1.3.9:1 Failed to load resource: the server responded with a status of 500 ()
/pluginfile.php/1/mod_hvp/libraries/H5P.JoubelUI-1.3/js/joubel-tip.js?ver=1.3.9:1 Failed to load resource: the server responded with a status of 500 ()
/pluginfile.php/1/mod_hvp/libraries/H5P.JoubelUI-1.3/js/joubel-score-bar.js?ver=1.3.9:1 Failed to load resource: the server responded with a status of 500 ()
/pluginfile.php/1/mod_hvp/libraries/H5P.JoubelUI-1.3/js/joubel-progressbar.js?ver=1.3.9:1 Failed to load resource: the server responded with a status of 500 ()
/pluginfile.php/1/mod_hvp/libraries/H5P.SoundJS-1.0/soundjs-0.6.2.min.js?ver=1.0.2:1 Failed to load resource: the server responded with a status of 500 ()
/pluginfile.php/1/mod_hvp/libraries/H5P.Question-1.4/scripts/question.js?ver=1.4.7:1 Failed to load resource: the server responded with a status of 500 ()
/pluginfile.php/1/mod_hvp/libraries/H5P.Question-1.4/scripts/explainer.js?ver=1.4.7:1 Failed to load resource: the server responded with a status of 500 ()
/pluginfile.php/1/mod_hvp/libraries/H5P.Question-1.4/scripts/score-points.js?ver=1.4.7:1 Failed to load resource: the server responded with a status of 500 ()
/pluginfile.php/1/mod_hvp/libraries/H5PEditor.VerticalTabs-1.3/vertical-tabs.js?ver=1.3.7:1 Failed to load resource: the server responded with a status of 500 ()
/pluginfile.php/1/mod_hvp/libraries/H5PEditor.RangeList-1.0/h5p-editor-range-list.js?ver=1.0.9:1 Failed to load resource: the server responded with a status of 500 ()
/pluginfile.php/1/mod_hvp/libraries/H5PEditor.SingleChoiceSetTextualEditor-1.0/h5peditor-ssc-editor.js?ver=1.0.6:1 Failed to load resource: the server responded with a status of 500 ()
/pluginfile.php/1/mod_hvp/libraries/H5P.SingleChoiceSet-1.11/scripts/sound-effects.js?ver=1.11.8:1 Failed to load resource: the server responded with a status of 500 ()
/pluginfile.php/1/mod_hvp/libraries/H5P.SingleChoiceSet-1.11/scripts/result-slide.js?ver=1.11.8:1 Failed to load resource: the server responded with a status of 500 ()
/pluginfile.php/1/mod_hvp/libraries/H5P.SingleChoiceSet-1.11/scripts/solution-view.js?ver=1.11.8:1 Failed to load resource: the server responded with a status of 500 ()
/pluginfile.php/1/mod_hvp/libraries/H5P.SingleChoiceSet-1.11/scripts/single-choice.js?ver=1.11.8:1 Failed to load resource: the server responded with a status of 500 ()
/pluginfile.php/1/mod_hvp/libraries/H5P.SingleChoiceSet-1.11/scripts/single-choice-set.js?ver=1.11.8:1 Failed to load resource: the server responded with a status of 500 ()
/pluginfile.php/1/mod_hvp/libraries/EmbeddedJS-1.0/js/ejs_production.js?ver=1.0.4:1 Failed to load resource: the server responded with a status of 500 ()
/pluginfile.php/1/mod_hvp/libraries/EmbeddedJS-1.0/js/ejs_viewhelpers.js?ver=1.0.4:1 Failed to load resource: the server responded with a status of 500 ()
/pluginfile.php/1/mod_hvp/libraries/H5P.MultiChoice-1.14/js/multichoice.js?ver=1.14.4:1 Failed to load resource: the server responded with a status of 500 ()
/pluginfile.php/1/mod_hvp/libraries/flowplayer-1.0/scripts/flowplayer-3.2.12.min.js?ver=1.0.5:1 Failed to load resource: the server responded with a status of 500 ()
h5peditor.js?ver=2020020500:124 Error while loading script Event
(anonymous) @ h5peditor.js?ver=2020020500:124
/pluginfile.php/1/mod_hvp/libraries/H5P.Video-1.5/scripts/flash.js?ver=1.5.10:1 Failed to load resource: the server responded with a status of 500 ()
/pluginfile.php/1/mod_hvp/libraries/H5P.Video-1.5/scripts/video.js?ver=1.5.10:1 Failed to load resource: the server responded with a status of 500 ()
/pluginfile.php/1/mod_hvp/libraries/H5PEditor.SummaryTextualEditor-1.1/summary-textual-editor.js?ver=1.1.8:1 Failed to load resource: the server responded with a status of 500 ()
/pluginfile.php/1/mod_hvp/libraries/H5P.Summary-1.10/js/stop-watch.js?ver=1.10.7:1 Failed to load resource: the server responded with a status of 500 ()
/pluginfile.php/1/mod_hvp/libraries/H5P.Summary-1.10/js/xapi-event-builder.js?ver=1.10.7:1 Failed to load resource: the server responded with a status of 500 ()
/pluginfile.php/1/mod_hvp/libraries/H5P.Summary-1.10/js/summary.js?ver=1.10.7:1 Failed to load resource: the server responded with a status of 500 ()
/pluginfile.php/1/mod_hvp/libraries/H5PEditor.Duration-1.1/scripts/duration.js?ver=1.1.10:1 Failed to load resource: the server responded with a status of 500 ()
/pluginfile.php/1/mod_hvp/libraries/H5PEditor.ColorSelector-1.2/scripts/spectrum.js?ver=1.2.6:1 Failed to load resource: the server responded with a status of 500 ()
/pluginfile.php/1/mod_hvp/libraries/H5PEditor.ColorSelector-1.2/scripts/color-selector.js?ver=1.2.6:1 Failed to load resource: the server responded with a status of 500 ()
/pluginfile.php/1/mod_hvp/libraries/H5P.TextUtilities-1.3/scripts/text-utilities.js?ver=1.3.0:1 Failed to load resource: the server responded with a status of 500 ()
/pluginfile.php/1/mod_hvp/libraries/H5P.Blanks-1.12/js/blanks.js?ver=1.12.5:1 Failed to load resource: the server responded with a status of 500 ()
/pluginfile.php/1/mod_hvp/libraries/H5P.AdvancedText-1.1/text.js?ver=1.1.9:1 Failed to load resource: the server responded with a status of 500 ()
/pluginfile.php/1/mod_hvp/libraries/H5PEditor.DragQuestion-1.10/H5PEditor.DynamicCheckboxes.js?ver=1.10.11:1 Failed to load resource: the server responded with a status of 500 ()
/pluginfile.php/1/mod_hvp/libraries/H5P.DragQuestion-1.13/h5p-drag-question.js?ver=1.13.11:1 Failed to load resource: the server responded with a status of 500 ()
/pluginfile.php/1/mod_hvp/libraries/H5P.MarkTheWords-1.9/scripts/word.js?ver=1.9.9:1 Failed to load resource: the server responded with a status of 500 ()
/pluginfile.php/1/mod_hvp/libraries/H5P.DragText-1.8/dist/h5p-drag-text.js?ver=1.8.8:1 Failed to load resource: the server responded with a status of 500 ()
/pluginfile.php/1/mod_hvp/libraries/H5P.GuidedTour-1.0/scripts/h5p-guided-tour.js?ver=1.0.5:1 Failed to load resource: the server responded with a status of 500 ()
drop.min.js?ver=1.0.2:4 Uncaught TypeError: Cannot read property 'Utils' of undefined
    at drop.min.js?ver=1.0.2:4
    at drop.min.js?ver=1.0.2:4
    at drop.min.js?ver=1.0.2:4
/pluginfile.php/1/mod_hvp/libraries/H5P.OpenEndedQuestion-1.0/dist/dist.js?ver=1.0.18:1 Failed to load resource: the server responded with a status of 500 ()
/pluginfile.php/1/mod_hvp/libraries/H5P.SimpleMultiChoice-1.1/dist/dist.js?ver=1.1.13:1 Failed to load resource: the server responded with a status of 500 ()
/pluginfile.php/1/mod_hvp/libraries/H5P.Questionnaire-1.3/dist/dist.js?ver=1.3.0:1 Failed to load resource: the server responded with a status of 500 ()
/pluginfile.php/1/mod_hvp/libraries/H5P.CKEditor-1.0/h5p-ckeditor.js?ver=1.0.2:1 Failed to load resource: the server responded with a status of 500 ()
/pluginfile.php/1/mod_hvp/libraries/H5PEditor.InteractiveVideo-1.22/Scripts/image-radio-button-group.js?ver=1.22.0:1 Failed to load resource: the server responded with a status of 500 ()
h5peditor.js?ver=2020020500:124 Error while loading script Event
(anonymous) @ h5peditor.js?ver=2020020500:124
h5peditor.js?ver=2020020500:124 Error while loading script Event
(anonymous) @ h5peditor.js?ver=2020020500:124
h5peditor.js?ver=2020020500:124 Error while loading script Event
(anonymous) @ h5peditor.js?ver=2020020500:124
h5peditor.js?ver=2020020500:124 Error while loading script Event
(anonymous) @ h5peditor.js?ver=2020020500:124
h5peditor.js?ver=2020020500:124 Error while loading script Event
(anonymous) @ h5peditor.js?ver=2020020500:124
h5peditor.js?ver=2020020500:124 Error while loading script Event
(anonymous) @ h5peditor.js?ver=2020020500:124
h5peditor.js?ver=2020020500:124 Error while loading script Event
(anonymous) @ h5peditor.js?ver=2020020500:124
h5peditor.js?ver=2020020500:124 Error while loading script Event
(anonymous) @ h5peditor.js?ver=2020020500:124
h5peditor.js?ver=2020020500:124 Error while loading script Event
(anonymous) @ h5peditor.js?ver=2020020500:124
h5peditor.js?ver=2020020500:124 Error while loading script Event
(anonymous) @ h5peditor.js?ver=2020020500:124
h5peditor.js?ver=2020020500:124 Error while loading script Event
(anonymous) @ h5peditor.js?ver=2020020500:124
h5peditor.js?ver=2020020500:124 Error while loading script Event
(anonymous) @ h5peditor.js?ver=2020020500:124
h5peditor.js?ver=2020020500:124 Error while loading script Event
(anonymous) @ h5peditor.js?ver=2020020500:124
h5peditor.js?ver=2020020500:124 Error while loading script Event
(anonymous) @ h5peditor.js?ver=2020020500:124
h5peditor.js?ver=2020020500:124 Error while loading script Event
(anonymous) @ h5peditor.js?ver=2020020500:124
h5peditor.js?ver=2020020500:124 Error while loading script Event
(anonymous) @ h5peditor.js?ver=2020020500:124
h5peditor.js?ver=2020020500:124 Error while loading script Event
(anonymous) @ h5peditor.js?ver=2020020500:124
h5peditor.js?ver=2020020500:124 Error while loading script Event
(anonymous) @ h5peditor.js?ver=2020020500:124
h5peditor.js?ver=2020020500:124 Error while loading script Event
(anonymous) @ h5peditor.js?ver=2020020500:124
h5p-true-false.js?ver=1.6.4:479 Uncaught TypeError: Cannot read property 'prototype' of undefined
    at h5p-true-false.js?ver=1.6.4:479
    at h5p-true-false.js?ver=1.6.4:483
h5p-true-false-answer-group.js?ver=1.6.4:1 Uncaught TypeError: Cannot set property 'AnswerGroup' of undefined
    at h5p-true-false-answer-group.js?ver=1.6.4:1
h5p-true-false-answer.js?ver=1.6.4:1 Uncaught TypeError: Cannot set property 'Answer' of undefined
    at h5p-true-false-answer.js?ver=1.6.4:1
h5peditor.js?ver=2020020500:124 Error while loading script Event
(anonymous) @ h5peditor.js?ver=2020020500:124
h5peditor.js?ver=2020020500:124 Error while loading script Event
(anonymous) @ h5peditor.js?ver=2020020500:124
h5peditor.js?ver=2020020500:124 Error while loading script Event
(anonymous) @ h5peditor.js?ver=2020020500:124
h5peditor.js?ver=2020020500:124 Error while loading script Event
(anonymous) @ h5peditor.js?ver=2020020500:124
h5peditor.js?ver=2020020500:124 Error while loading script Event
(anonymous) @ h5peditor.js?ver=2020020500:124
h5peditor.js?ver=2020020500:124 Error while loading script Event
(anonymous) @ h5peditor.js?ver=2020020500:124
h5peditor.js?ver=2020020500:124 Error while loading script Event
(anonymous) @ h5peditor.js?ver=2020020500:124
h5peditor.js?ver=2020020500:124 Error while loading script Event
(anonymous) @ h5peditor.js?ver=2020020500:124
h5peditor.js?ver=2020020500:124 Error while loading script Event
(anonymous) @ h5peditor.js?ver=2020020500:124
h5peditor.js?ver=2020020500:124 Error while loading script Event
(anonymous) @ h5peditor.js?ver=2020020500:124
h5peditor.js?ver=2020020500:124 Error while loading script Event
(anonymous) @ h5peditor.js?ver=2020020500:124
h5peditor.js?ver=2020020500:124 Error while loading script Event
(anonymous) @ h5peditor.js?ver=2020020500:124
cloze.js?ver=1.12.5:17 Uncaught TypeError: Cannot set property 'Cloze' of undefined
    at cloze.js?ver=1.12.5:17
    at cloze.js?ver=1.12.5:238
h5peditor.js?ver=2020020500:124 Error while loading script Event
(anonymous) @ h5peditor.js?ver=2020020500:124
h5peditor.js?ver=2020020500:124 Error while loading script Event
(anonymous) @ h5peditor.js?ver=2020020500:124
h5peditor.js?ver=2020020500:124 Error while loading script Event
(anonymous) @ h5peditor.js?ver=2020020500:124
h5peditor.js?ver=2020020500:124 Error while loading script Event
(anonymous) @ h5peditor.js?ver=2020020500:124
h5peditor.js?ver=2020020500:124 Error while loading script Event
(anonymous) @ h5peditor.js?ver=2020020500:124
shepherd.js?ver=1.0.3:25 Uncaught TypeError: Cannot read property 'Utils' of undefined
    at shepherd.js?ver=1.0.3:25
    at shepherd.js?ver=1.0.3:9
    at shepherd.js?ver=1.0.3:11
h5peditor.js?ver=2020020500:124 Error while loading script Event
(anonymous) @ h5peditor.js?ver=2020020500:124
h5peditor.js?ver=2020020500:124 Error while loading script Event
(anonymous) @ h5peditor.js?ver=2020020500:124
h5peditor.js?ver=2020020500:124 Error while loading script Event
(anonymous) @ h5peditor.js?ver=2020020500:124
h5peditor.js?ver=2020020500:124 Error while loading script Event
(anonymous) @ h5peditor.js?ver=2020020500:124
h5peditor.js?ver=2020020500:124 Error while loading script Event
(anonymous) @ h5peditor.js?ver=2020020500:124
h5peditor.js?ver=2020020500:124 Error while loading script Event
(anonymous) @ h5peditor.js?ver=2020020500:124
interactive-video-editor.js?ver=1.22.0:106 Uncaught TypeError: Cannot read property 'FormManager' of undefined
    at interactive-video-editor.js?ver=1.22.0:106
    at interactive-video-editor.js?ver=1.22.0:1755
guided-tours.js?ver=1.22.0:4 Uncaught TypeError: Cannot read property 't' of undefined
    at guided-tours.js?ver=1.22.0:4
    at guided-tours.js?ver=1.22.0:185
require-completion.js?ver=1.22.0:4 Uncaught TypeError: Cannot set property 'RequireCompletion' of undefined
    at require-completion.js?ver=1.22.0:4
joubel-simple-rounded-button.css:1 Failed to load resource: the server responded with a status of 500 ()
h5p-editor-range-list.css:1 Failed to load resource: the server responded with a status of 500 ()
h5p-show-when.css:1 Failed to load resource: the server responded with a status of 500 ()
h5peditor-ssc-editor.css:1 Failed to load resource: the server responded with a status of 500 ()
multichoice.css:1 Failed to load resource: the server responded with a status of 500 ()
radio-group.css:1 Failed to load resource: the server responded with a status of 500 ()
h5p-true-false.css:1 Failed to load resource: the server responded with a status of 500 ()
h5p-jquery-ui.css:1 Failed to load resource: the server responded with a status of 500 ()
h5p-interactive-video.css:1 Failed to load resource: the server responded with a status of 500 ()
H5PEditor.SummaryTextualEditor.css:1 Failed to load resource: the server responded with a status of 500 ()
summary.css:1 Failed to load resource: the server responded with a status of 500 ()
duration.css:1 Failed to load resource: the server responded with a status of 500 ()
timecode.css:1 Failed to load resource: the server responded with a status of 500 ()
select-toggle-fields.css:1 Failed to load resource: the server responded with a status of 500 ()
spectrum.css:1 Failed to load resource: the server responded with a status of 500 ()
color-selector.css:1 Failed to load resource: the server responded with a status of 500 ()
blanks.css:1 Failed to load resource: the server responded with a status of 500 ()
text.css:1 Failed to load resource: the server responded with a status of 500 ()
H5PEditor.DragQuestion.css:1 Failed to load resource: the server responded with a status of 500 ()
dragquestion.css:1 Failed to load resource: the server responded with a status of 500 ()
mark-the-words.css:1 Failed to load resource: the server responded with a status of 500 ()
h5p-drag-text.css:1 Failed to load resource: the server responded with a status of 500 ()
shepherd-theme-arrows.css:1 Failed to load resource: the server responded with a status of 500 ()
h5p-guided-tour.css:1 Failed to load resource: the server responded with a status of 500 ()
go-to-question.css:1 Failed to load resource: the server responded with a status of 500 ()
iv-hotspot.css:1 Failed to load resource: the server responded with a status of 500 ()
styles.css:1 Failed to load resource: the server responded with a status of 500 ()
styles.css:1 Failed to load resource: the server responded with a status of 500 ()
styles.css:1 Failed to load resource: the server responded with a status of 500 ()
h5p-free-text-question.css:1 Failed to load resource: the server responded with a status of 500 ()
image-radio-button-group.css:1 Failed to load resource: the server responded with a status of 500 ()
require-completion.css:1 Failed to load resource: the server responded with a status of 500 ()
  1. Any PHP errors

I don't know how to get this