H5P not playing correctly on Safari/Mac when moving the slider

Submitted by erlend on Fri, 08/25/2017 - 09:58
erlend's picture
Forums: 
Bugs in content types
  1. Steps to recreate the bug
    a. Open Sarafi on Mac
    b. Play this video https://iktipraksis.iktsenteret.no/dl/node/1486
    c    . Drag the slider midway into the video
    d. The video stops playing and you are not able to start the video without refreshing the browser.
  2. Platform you're using: Drupal, Wordpress, Moodle (version number would be helpful as well)
    Drupal
  3. Mobile or Desktop
    Desktop
  4. Browser: Chrome, Firefox, Safari etc
    Safari Versjon 10.1.2 (11603.3.8)
  5. H5P plugin version
    Not sure
  6. H5P content type version
    Not important?
  7. Screenshots if it's a visual problem
BV52's picture

BV52

Sun, 08/27/2017 - 16:59

Hi erlend,

I am unable to reproduce the issue on my end (Safari Version 10.0.3 (12602.4.8). Can you reproduce this issue on a different Mac? Can you check for other plugins in Safari that may cause this problem.

-BV52

macscruffs

Fri, 09/08/2017 - 13:55

 

I can reproduce this with erlend's example.  But only if I immediately skip to halfway through the video after starting and do not answer the first question.

If I skip back to the first question and answer it then the video continues and can skip forward or back without error.

 

tim's picture

tim

Tue, 09/19/2017 - 09:15

Thanks adding a bit more information. I've created an issue here:

https://h5ptechnology.atlassian.net/browse/HFP-1515

It seems to occur on Safari 9 but not 10 or the ones before. It is a pretty serious bug and should be addressed in this or the next release.