Error 524

I was just starting using to use H5P and it gave me the 524 error.  How much do I need to adjust to my server when using H5P.  I was just using it in one course and it has issues on my server already. Please help.

BV52's picture

Hi erfolgaviation,

Welcome to H5P!

In order to give your question the best chance of getting answered, please include the following information:

  1. Detailed steps to reproduce the issue (exactly how and when did it happen)
  2. Platform and version number. E.g. Drupal, Wordpress, Moodle.
  3. Mobile or Desktop
  4. Browser: Chrome, Firefox, Safari etc - does this happen to other browsers as well?
  5. H5P plugin version
  6. H5P content type and version (if a content type was used), and a sample URL or attached H5P.
  7. Any browser console errors
  8. Any PHP errors
  9. Screenshots if it's a visual problem

The more information you provide, the quicker the community will be able to fix it and the quicker you'll have a working solution!

 

Hi!

I replied through email on the info that you needed.  Thank you.

BV52's picture

Hi erfolgaviation,

Thank you for the reply. Although I'm not sure where you sent the e-mail. If you replied to the e-mail notification from H5P.org we will not receive it since that is an unmonitored mailbox. If you may, please send your reply here.

-BV52

  1) Detailed steps to reproduce the issue (exactly how and when did it

     happen) February 3, 2018, I was adding contents using Image Hotspots, Accordion when it suddenly slowed down then received Error 524.  I have used the Image Hotspots content on a Learndash page, but the accordion, I am about to build it when I had the error

  2) Platform and version number.  Wordpress

  3) Mobile or Desktop  Desktop

  4) Browser: Chrome, Firefox, Safari etc - does this happen to other browsers

     as well? Chrome, Firefox, Explorer

  5) H5P plugin version I cant access the website but it’s the most recent version of H5P plugin

  6) H5P content type and version (if a content type was used), and a sample

     URL or attached H5P.  erfolgaviation.com

  7) Any browser console errors see attached file

  8) Any PHP errors [1]  see attached file

 

  9) Screenshots if it's a visual problem see attached file

BV52's picture

Hi erfolgaviation, 

Thank you for the additional information.  Would you attaching the screenshots it would help a lot :-) 

-BV52