Course presentation update not completing

Hi all,

Trying to update our Course Presentations from 1.16.0 > 1.17.9.

Runs until 31% complete and then stops.

Wordpress 4.9.4 

H5P plugin Version 1.10.1

Any help would be appreactiated.

BV52's picture

Hi retlas,

Did you see any error messages in the browser logs (ctrl+shift+J in Chrome)? Can you also try uploading this content (it's what I use to upgrade CP).

-BV52

Good idea, here was the error I got at 31%

 https://*********/wp-admin/admin-ajax.php?action=h5p_content_upgrade_progress&id=13 413 ()

send @ jquery.js?ver=1.10.1:1

ajax @ jquery.js?ver=1.10.1:1

b.(anonymous function) @ jquery.js?ver=1.10.1:1

ContentUpgrade.nextBatch @ h5p-content-upgrade.js?ver=1.10.1:163

ContentUpgrade.workDone @ h5p-content-upgrade.js?ver=1.10.1:302

done @ h5p-content-upgrade.js?ver=1.10.1:119

self.workers.(anonymous function).onmessage @ h5p-content-upgrade.js?ver=1.10.1:147

 Good idea, here's the error.

https://************/wp-admin/admin-ajax.php?action=h5p_content_upgrade_progress&id=13 413 ()

send @ jquery.js?ver=1.10.1:1

ajax @ jquery.js?ver=1.10.1:1

b.(anonymous function) @ jquery.js?ver=1.10.1:1

ContentUpgrade.nextBatch @ h5p-content-upgrade.js?ver=1.10.1:163

ContentUpgrade.workDone @ h5p-content-upgrade.js?ver=1.10.1:302

done @ h5p-content-upgrade.js?ver=1.10.1:119

self.workers.(anonymous function).onmessage @ h5p-content-upgrade.js?ver=1.10.1:147

 https://**********/wp-admin/admin-ajax.php?action=h5p_content_upgrade_progress&id=13 413 ()

send @ jquery.js?ver=1.10.1:1

ajax @ jquery.js?ver=1.10.1:1

b.(anonymous function) @ jquery.js?ver=1.10.1:1

ContentUpgrade.nextBatch @ h5p-content-upgrade.js?ver=1.10.1:163

ContentUpgrade.workDone @ h5p-content-upgrade.js?ver=1.10.1:302

done @ h5p-content-upgrade.js?ver=1.10.1:119

self.workers.(anonymous function).onmessage @ h5p-content-upgrade.js?ver=1.10.1:147

 https://*********/wp-admin/admin-ajax.php?action=h5p_content_upgrade_progress&id=13 413 ()

send @ jquery.js?ver=1.10.1:1

ajax @ jquery.js?ver=1.10.1:1

b.(anonymous function) @ jquery.js?ver=1.10.1:1

ContentUpgrade.nextBatch @ h5p-content-upgrade.js?ver=1.10.1:163

ContentUpgrade.workDone @ h5p-content-upgrade.js?ver=1.10.1:302

done @ h5p-content-upgrade.js?ver=1.10.1:119

self.workers.(anonymous function).onmessage @ h5p-content-upgrade.js?ver=1.10.1:147

thomasmars's picture

Hi, unfortunately this error is not very helpfull in debugging what is causing this. Can you look in the response for the request in the network tab of your developer tools for the browser ?

Also please check your PHP error log for the server, there should be something there indicating what caused this error.
If possible, could you also attach the exported H5P file here so we can try updating it on a different system to see if there is something special with the content that may be causing this ?