Updated by Admin now H5P content created before no longer works

Hi everyone, my admin update the H5P module and now all the content I had previsuly used and worked fine no longer work. They are still there, all the question sets and all, and everything is fine; but now when I click on them it just doesn't load¿? I can edit it and view everything but I can't get my students to do it.


Anyone have any ideas as to why this could be?? Also, I had to creat a new profile my last one just isn't working and I'm not receiving any mail to reset my password,.

Thanks in Advance

BV52's picture

Hi ISpaussie,

In order to give your issue to have the best chance of getting answered, please include the following information:

  1. Detailed steps to reproduce the bug (exactly how and when did it happen)
  2. Platform and version number. E.g. Drupal, Wordpress, Moodle.
  3. Mobile or Desktop
  4. Browser: Chrome, Firefox, Safari etc
  5. H5P plugin version
  6. H5P content type and version (if a content type was used), and a sample URL or attached H5P.
  7. Any browser console errors
  8. Any PHP errors
  9. Screenshots if it's a visual problem

The more information you provide, the quicker the community will be able to fix it and the quicker you'll have a working solution!


And how was the идн problem solved?

BV52's picture

Hi skameykin22,

I'm not sure what you mean. This issue is not resolved yet.