Closed Caption from YouTube not available

Hello,

We have YouTube content we have used the interactive video feature on. The YouTube content already has the closed captions applied, but I don't see any options once I am using the H5P embedding that allows the user access to turn on closed captioning. Am I missing a simple step? Any help is appreciated.

Best,

Deila

BV52's picture

Hi Deila,

I am unable to reproduce the issue that you mentioned above. Would you mind sharing a link to your content so that we can check.

-BV52

Here is the embed code for one example: <iframe src="https://h5p.org/h5p/embed/154297" width="1090" height="674" frameborder="0" allowfullscreen="allowfullscreen"></iframe><script src="https://h5p.org/sites/all/modules/h5p/library/js/h5p-resizer.js" charset="UTF-8"></script> does this help?

BV52's picture

Hi Deila,

YouTube's API doesn't pass auto-generated captions to external players, only those that were manually created. Which explains why I cannot reproduce the issue since I'm using my own text tracks.

-BV52