Vimeo - Unable to add interactions

Submitted by paul2353 on Tue, 11/27/2018 - 16:21
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Developers

Hi everyone,

I'm using Vimeo Pro and can add the file link etc to the upload/embed area without an issue but for some reason when I go to the "Add Interactions" tab, the video is blank.

If I hit create and play the video, the video plays fine, so it's obviously embedding correctly.  I thought if I hit create and then went back to edit, this might solve the issue, but it's the same, I just get a blank black screen.

The vimeo video is set to public, it allows embed and the Vimeo account is a Vimeo Pro account.

What am I doing wrong?  Any help would be appreciated.

(Aside:  I've tried the same video uploaded to YouTube and it allows interactions just fine.)

Thanks indeed

Paul

 

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BV52

Wed, 11/28/2018 - 02:21

Hi Paul,

In order to give your report the best chance of getting answered, please include the following information:

  1. Detailed steps to reproduce the bug (stated above)
  2. Platform and version number. Wordpress version?
  3. Mobile or Desktop
  4. Browser: Chrome, Firefox, Safari etc
  5. H5P plugin version
  6. H5P content type and version (if a content type was used), and a sample URL or attached H5P.
  7. Any browser console errors
  8. Any PHP errors
  9. Screenshots if it's a visual problem

The more information you provide, the quicker the community will be able to fix it and the quicker you'll have a working solution!

-BV52