Problem with Installation in Moodle

Submitted by BV52 on Tue, 01/22/2019 - 07:20
BV52's picture
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Installation and server related problems

I'm having trouble installing H5P in Moodle. I've tried several ways to install the package without success either with the downloaded .zip or 'Install from Moodle Plugins Directory'. Moodle says 'Validation successful, installation can continue', then when I press 'Continue', nothing happens, moode just returns a plain white page. The plugin is not installed. Btw, other plugins intalls normally.

Please have a look at the video. Any help would be much appreciated. Thanks in advance.

https://www.youtube.com/watch?v=uC8XM6r4jeE

BV52's picture

BV52

Tue, 01/22/2019 - 07:21

Hi thinhphat1986,

In order to give your bug report the best chance of getting answered, please include the following information:

  1. Detailed steps to reproduce the bug (stated above)
  2. Platform and version number. E.g. Drupal, Wordpress, Moodle.
  3. Browser: Chrome, Firefox, Safari etc
  4. Any browser console errors
  5. Any PHP errors
  6. Errors in Moodle debugging

The more information you provide, the quicker the community will be able to fix it and the quicker you'll have a working solution!

-BV52