Image file too large even though my file is lower than 16mb

Submitted by ZeeboVivo on Thu, 01/24/2019 - 09:46
Forums: 
Content creation

Hi H5P Team,

Please help me with this issue, I've been creating content with H5P for a couple of months and all of a sudden, I cannot any file no matter if the size is below the maximum upload limit.

Please see image attached

Thank you

Regards

 

 

Attachments: 
Image icon too large.PNG
BV52's picture

BV52

Fri, 01/25/2019 - 02:35

Hi ZeeboVivo,

In order to give your bug report the best chance of getting answered, please include the following information:

  1. Detailed steps to reproduce the bug (exactly how and when did it happen)
  2. Platform and version number. E.g. Drupal, Wordpress, Moodle.
  3. Mobile or Desktop
  4. Browser: Chrome, Firefox, Safari etc
  5. H5P plugin version
  6. H5P content type and version (if a content type was used), and a sample URL or attached H5P.
  7. Any browser console errors
  8. Any PHP errors
  9. Screenshots if it's a visual problem

The more information you provide, the quicker the community will be able to fix it and the quicker you'll have a working solution!

-BV52