H5P option isn't in my Insert Stuff for Brightspace after setup

Submitted by seckels on Mon, 03/18/2019 - 21:06
Forums: 
Installation and server related problems

I am following the instructions at https://documentation.h5p.com/content/1290398146464789848 to set up H5P for our test environment for the 30 day trial to consider puchase and it's not working.  When I go to "Inset Stuff" the H5P option is not available. 

BV52's picture

BV52

Wed, 03/27/2019 - 01:38

Hi seckels,

Sorry for the late response. Would you mind providing a screenshot of your remote plugin list. Also I would suggest that you re-add H5P in the list.

-BV52

seckels

Wed, 03/27/2019 - 13:44

With no assistance I worked until I did get that to work; however, when I add a video or hotspot image or whatever to the page I can create the item but the NEXT button is never active and I can never add the object to the page/discussion.  I posted about that problem as well but again no assistance yet.  I'm thinking this is a product that includes very little assistance and perhaps it is not for our institution.  We have been looking into several products and this was to be my evaluation of this product for our CIO, but it isn't going well I'm afraid.  Screen shot of the current problem was posted with that request for help yesterday.

BV52's picture

BV52

Wed, 03/27/2019 - 14:35

Hi seckels,

Again I apologize for the delay. The forums is community driven and as much as we would like to answer everything it is up to the community to provide assistance. Anyway I assure you that H5P.com has a faster response time since there is a dedicated 24/5 support.

I've replied to your other post and referred it to our development team.

-BV52