File is not an image error.

Submitted by dchau on Thu, 06/20/2019 - 19:24
Forums: 
Bugs in content types

Recently I tried uploading a Background image (.png .jpg) in a Quiz but all I get is a error message "File is not an image". The platform I'm using is Wordpress, and I'm using Chrome. The most recent thing I've had done is upload a new library with the file h5p-math-display-1.0.4.h5p. 

 

BV52's picture

BV52

Fri, 06/21/2019 - 04:13

Hi dchau,

Would you mind attaching the file and a sample image here.

-BV52

dchau

Fri, 06/21/2019 - 16:02

dchau

Fri, 06/21/2019 - 16:03

BV52's picture

BV52

Mon, 06/24/2019 - 04:20

Hi dchau,

Sorry for the miscommunication. What I meant was the h5p-math-display-1.0.4.h5p that you uploaded and a sample image file that you are trying to upload into your site. This is so that we can try to reproduce the problem on our side. Also if I may ask what is the version of Wordpress and H5P installed?

-BV52

dchau

Mon, 06/24/2019 - 16:55

Thank you for your help, attached is the copy of the file and a sample image of what I tried to upload. The H5P library was downloaded from here https://h5p.org/mathematical-expressions. Now I'm no longer having the image upload issue anymore. Now there is a new problem. When I'm finished creating a interactive it gives me an error message saying "unabletocopy". I attached a image of the error as well. 

The current version H5P I'm running is 1.13.1, Wordpress is running 4.8.2

 

H5P file: 
Binary Data h5p-math-display-1.0.4.h5p
Attachments: 
Image icon audio_icon.png
Image icon WordPress.png
BV52's picture

BV52

Tue, 06/25/2019 - 06:38

Hi dchau,

I am unable to reproduce the issue you described. Would you mind checking the following:

  1. Any browser console errors
  2. Any PHP errors

-BV52

pvonnak

Fri, 09/20/2019 - 12:40

Hi dchau,

Could you write me please what was the sollution in the case of "File is not an image" error?

Thank you, Péter