No H5P content available. You must upload or create new content.

Submitted by mike.meren on Thu, 07/04/2019 - 12:43
Forums: 
Installation and server related problems

Hi everyone, I have installed H5P into Wordpress and created some content. Some content was imported from a different site, and some was created on this site itself. It all displays as expected on the front end. However, in the admin section I have a message that says "No H5P content available. You must upload or create new content."

Any ideas how to resolve this so I can see my content? I'm not sure where to begin.

Cheers,

Mike

Summary: 
Error message: No H5P content available. You must upload or create new content.

mike.meren

Thu, 07/04/2019 - 12:53

  1. Detailed steps to reproduce the bug (exactly how and when did it happen) - not sure if it's reproducable. Occurs when I go to Wordpress admin > H5P Content > All H5P content. 
  2. Platform and version number. E.g. Drupal, Wordpress, Moodle: Wordpress 5.2.2
  3. Mobile or Desktop: Desktop
  4. Browser: Chrome, Firefox, Safari etc: Chrome
  5. H5P plugin version: 1.13.1
  6. H5P content type and version (if a content type was used), and a sample URL or attached H5P. n/a
  7. Any browser console errors: None that I can see
  8. Any PHP errors: None
  9. Screenshots if it's a visual problem: Not required
  10. Any recent changes to the environment (new plugins/modules, updates, configuration changes etc.): This site is still being worked on, but this issue appeared as soon as I installed and activated the plugin; so it was never working on my live site. It did, however, work as expected on a locally run development site.
  11. Any recent changes to the browser you're using (new extensions, updates etc.): No
BV52's picture

BV52

Fri, 07/05/2019 - 07:07

Hi Mike,

Just to make sure that we are on the same page, you cannot see the list of contents but you can still create/upload contents? Would please double check for errors in the browser console and PHP errors. Lastly please disable other plugins that may be causing this (security and themes sometimes do).

-BV52

mike.meren

Mon, 07/22/2019 - 13:19

Hi BV52, thanks for your help. I tested H5P with no other plugins running, and had the same problem. I deactivated and deleted H5P, then reinstalled it - and now it's working properly. I've re-imported the first few quizzes and they're displaying fine. Not sure what the issue was, but it's resolved now. 

Cheers,

Mike

BV52's picture

BV52

Mon, 07/22/2019 - 19:13

Hi Mike,

I'm glad you got it working and thank you for getting back to us.

-BV52