Urgent: iOS 13.2 and Moodle 1.17
Submitted by jp on Sun, 11/24/2019 - 17:17
- Moodle 3.5.9
- Touchscreen iOS 13.2.3
- Browser: Firefox and Safari
- H5P 1.17.2
- Course Presentation Component
We have noticed that when using a touchscreen iOS device, that button presses are not always working.
Does work: General navigation, moving through screens within course presentation, drag and drop
Does not work: Multiple choice questions within the course presentation. Both selecting an answer and then using the 'check' button, neither work. Also, question marks denoting further comment.
This is a major issue and has not always existed. I do not know if it caused by 1.17.2 or by iOS 13.2.3
**** Update. We believe that H5P Moodle 1.17 was not working with iOS 13.2.2 onwards. Upgrading to H5P 1.20 has fixed the issue.
Mon, 11/25/2019 - 18:58
Hi jp,I am unable to
I am unable to reproduce the issue you mentioned above. Can you try checking this content if you will have the same issue?
Tue, 11/26/2019 - 08:15
Add new activity/resource >
Add new activity/resource > H5P > Course Presentation > Details > Use
Slide 1 > Add Multiple Choice
Slide 2 > Add text with comments
As a test user enter component > test > all works fine
As the first user go back into the course presentation, make changes to box sizes on slides. Save
As the test user re-enter, now quiz question is unresponsive, and comments are not displayed.
There is definitely an issue here, we can see the issue with 2 different users across a variety of iOS devices. Upgrading to the latest version of H5P has made it better for sure, but we are not sure it fixes it completely.
Tue, 11/26/2019 - 08:18
The page you set up works
The page you set up works fine, can you now go in and make a change to that page please, perhaps resize the box, then save.
Tue, 11/26/2019 - 10:31
Here is an example, I press
Here is an example, I press '3' in this case, the selection goes pink, but the circle does not get filled, and 'check' is unresponsive.
Tue, 11/26/2019 - 18:31
Hi jp,Are you still having
Are you still having this issue? You mentioned above that it has been resolved with the update but I am not sure since I do not have access to timestamps when it was edited.
Wed, 11/27/2019 - 07:37
Thank you, yes all fixed, I
Thank you, yes all fixed, I edited the post in case others are affected, I'm sure some will be.
Wed, 11/27/2019 - 18:15
Hi jp,Thank you for
Thank you for confirming and I'm glad it's working for you now.