Interactive video UI jumping makes it unusable

Submitted by alexanguix on Tue, 04/21/2020 - 06:20
Forums: 
Bugs in content types

I cant' reproduce on my system, but I've received bug reports from 2 staff that when viewing Interactive Video on Chrome, the whole interface starts jumping around like mad.

BV52's picture

BV52

Tue, 04/21/2020 - 18:44

Hi alexanguix,

I'm afraid you would have to provide more details for the community to help you isolate the issue:

 

  1. Detailed steps to reproduce the bug (exactly how and when did it happen)
  2. Platform and version number. E.g. Drupal, Wordpress, Moodle.
  3. Mobile or Desktop
  4. Browser: Chrome version will also help
  5. H5P plugin version
  6. H5P content type and version (if a content type was used), and a sample URL.
  7. Any browser console errors
  8. Any PHP errors
  9. Screenshots if it's a visual problem (video may be more usefull in describing the issue).

If it worked before:

  1. Any recent changes to the environment (new plugins/modules, updates, configuration changes etc.)
  2. Any recent changes to the browser you're using (new extensions, updates etc.)

The more information you provide, the quicker the community will be able to fix it and the quicker you'll have a working solution!

-BV