The activity (Column) doesn't display anything
Hi,
- Detailed steps to reproduce the bug (exactly how and when did it happen): I have chosen an activity (Column) with several tasks. Several students from different courses have complained that they don't see any content, and therefore can't complete the assigned task. When I check the activity in their course, I can see the content. And when I switch to 'student' mode to test it, I also see. I have also signed up for these courses using a different account. I can aslo see the content. Then, I asked 2 different student from different courses to give me their login and password, so that I can check myself. So I see nothing indeed.
How I tried to solve the problem:
I used the activity (version 1) and duplicated it (version 2). Both versions did not display the content (the tasks). Since nothing had changed, I imported same activity from the original course (version 3). The thing is that version 1 was also imported from the original course.
The problem is that some students might fail to complete the assigned homework because of this problem. And I have no idea how to fix the problem. But the strangest/funniest thing is that some students had no problem with version 1, so I can't delete it because the their grades will disappear. I think that creating the acitivity and duplicating it just to make sure that one of the versions will work does not sound as a good solution.
- Platform and version number. Moodle (3.5.12)
- Mobile or Desktop: Desktop
- Browser: Chrome, Safari
- H5P plugin version: 1.20.2
- H5P content type and version (if a content type was used), and a sample URL or attached H5P.
- Any browser console errors: no
- Any PHP errors: no
- Screenshots if it's a visual problem: attached along with h5p file
- Any recent changes to the environment (new plugins/modules, updates, configuration changes etc.): no
- Any recent changes to the browser you're using (new extensions, updates etc.): no
aleks-andra.s
Tue, 05/12/2020 - 22:34
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version 2
I couldn't attach the other two version in the previous message, so I will attach files in the comments section.
aleks-andra.s
Tue, 05/12/2020 - 22:35
Permalink
version 3
I couldn't attach the other two version in the previous message, so I will attach files in the comments section. I couldn't attach the other two version in the previous message, so I will attach files in the comments section. Out of 3 versions a student could see only the 3d one.
BV52
Fri, 05/15/2020 - 18:11
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Hi aleks-andra.s,Can you
Hi aleks-andra.s,
Can you please double check the browser console when you login as one of the students that is seeing the issue.
-BV
aleks-andra.s
Fri, 05/15/2020 - 23:19
Permalink
no changes_screenshot 1
I did double check before posting a message here. Also, my student had checked several times on several devices within several days before reporting the problem to me. I've attached the screenshot (version 1) which I made just a few minutes ago. No content is displayed. That's my student's account. I've also tried checking in my account in safari. No changes
aleks-andra.s
Fri, 05/15/2020 - 23:20
Permalink
no changes_screenshot 2
I've attached the screenshot (version 2) which I made just a few minutes ago. No content is displayed. That's my student's account. I've also tried checking in my account in safari. No changes
BV52
Mon, 05/18/2020 - 17:58
Permalink
Hi aleks-andra.s,Would you
Hi aleks-andra.s,
Would you mind attaching a screenshot of the browser console (cmd+shift+J).
-BV