Interactive Video Skipping Questions

Submitted by madib11516 on Sat, 02/20/2021 - 03:49
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General discussion

I have interactive videos in my current courses. I have used them before and never had any issues. A student claims the interactive video skipped questions that were built into the video. They seem to think it was because they were on a different screen during the video. I tried this on my computer and this was not the case. The video paused as it should, waiting for me to answer the question and click continue before the video resumed. No questions were skipped. No other students have had this issue. Just wondering if this has happened to anyone else? Trying to determine if it is a glitch, on purpose because they were not paying attention to the video, or even possible to happen at all. 

BV52's picture

BV52

Mon, 02/22/2021 - 17:02

Hi madib11516,

I haven't come accross with a similar issue. The most likely reason outside of them not really answering is that they may have accidentallty clicked on "play". To a certain degree you can prevent this by setting something in the "adaptivity" settings. This way students will be forced to answer the questions.

-BV

mjwareha

Sun, 08/01/2021 - 13:54

I'm finding the same issue. I have about 50 pieces of interactive video content and am testing them on different browsers logins etc. I cannot get this to consistently fail, however, I am experiencing periodic playthroughs when the video stops at the incorrect place for questions. I have tried extending the time the question is displayed from 1 to 2 or more seconds, however, it doesn't change the occasional failure. I'm pulling my hair out! 

As a note, I do have multiple navigation layers in the same place as I provide the learner with a back button so they can go back to the content and play it again if they are struggling with the question. Other than that, everything is pretty standard.

I wish I could get it to consistently fail so I can narrow down what is causing it.

mjwareha

Mon, 08/02/2021 - 11:37

Hello - I have done some more testing on this and it seems to be related to using content with an LRS. Without knowing the exact trigger that was causing the skipping, I can't determine why it won't work with the LRS, however, I cannot get it to fail when I load the content standalone so have concluded the link between the two.

I'm using wordpress & Grassblade LRS.