Issue in updating H5P tools

Submitted by zippy61 on Wed, 01/03/2024 - 19:02
Forums: 
Installation and server related problems

Hello 

I am trying to update some H5P tools and I am receiving an error message

Can you please advise as to this error message and how it can be addressed.

Thank you

Attachments: 
Image icon H5P error_1.png
BV52's picture

BV52

Thu, 01/04/2024 - 17:16

Hi zippy61,

Downloading the sample contents and uploading them into your system will update the H5P libraries.

-BV

zippy61

Fri, 01/05/2024 - 15:26

Hello BV

Although I select the 'update' option and 'use',  I'm still seeing the 'update available' message on the H5p content listing.

Any idea why this might be happening or if, in fact, the update has occurred?

Thank you

BV52's picture

BV52

Fri, 01/05/2024 - 17:18

Hi zippy61,

I don't think that the content type has been updated in this case. Have you tried what I suggested?

-BV