“Loading, please wait…” when I edit h5p

Submitted by diseno@ramiroma... on Fri, 05/16/2025 - 13:14
Forums: 
Bugs in content types

Hi everyone.

I'm trying to edit my h5p files, and when I try, it says "Loading, please wait..." infinite. 

I open the h5p document and see it, but when I click "settings," to edit it, it says this. It have happened suddenly, without doing anything special.

I have tried it in mac and in windows, with chrome, opera, mozilla

My version is: Moodle 4.1.3 (Build: 20230424)

The h5p libraries I have are:
H5P Core 1.13 /mod/hvp/library/ MIT
H5P Editor (86b5450) /mod/hvp/editor/ MIT
H5P Reporting (8fe2c5d) /mod/hvp/reporting/ MIT

h5p-php-library moodle-1.22.4 /h5p/h5plib/v124/joubel/core/ GPL 3.0+
h5p-editor-php-library moodle-1.22.4 /h5p/h5plib/v124/joubel/editor/ GPL 3.0+

Desktop version.

What can I do?
Are these libraries?
How can I update them?
How can I download them?

We really need to edit our h5p.

Thanks a lot in advande!!!

Attachments: 
Image icon Captura de pantalla 2025-05-16 a las 13.04.10.png
Summary: 
“Loading, please wait…” when I edit h5p
otacke's picture

otacke

Tue, 05/20/2025 - 00:58

Please try to check the browser's developer console and you server's PHP error log for error messages. Please see https://snordian.de/2024/02/17/how-can-i-craft-an-effective-bug-report-f... for details.

diseno@ramiroma...

Fri, 05/23/2025 - 17:03

Hello.

It doesn't give an error. It just getting "Loading, please wait..." on H5p screen.

I have done a cron script:
\core\task\h5p_get_content_types_task

I have deleted adhoc tasks.

So I got the System Status panel to have all the sections in green.  But today and yesterday there is one task in adhoc task and sometimes the screen getting saying "Loading, please wait...". So It is quite difficult to work safely.

Thank you very much.

Attachments: 
Image icon Captura de pantalla 2025-05-23 a las 16.06.08.png
otacke's picture

otacke

Fri, 05/23/2025 - 18:51

Just to clear things up: You seem to be using two different H5P integrations:

  1. The H5P plugin for Moodle that was developed by H5P Group.
    That's stuff that's in "mod/hvp". Shows the black H5P icon when adding activities.
  2. Moodle's own H5P integration created by Moodle HQ
    That's the h5p/h5plib stuff. Shows the blue H5P icon. The content bank and the cronjob belong to this H5P integration.

These two work absolutely independently. The one has nothing to do with the other whatsoever.

Your screenshot belongs to the H5P plugin for Moodle, as it show the H5P Hub which Moodle's own H5P integration does not have. That also means that changing the cron job/scheduled task won't impact anything.

Having said all that: I severely doubt that there's not a single error message either in the browser's development console or in the PHP error log - it's rather pretty likely that there's at least one in each. Would you please double check that?

Apart from that: I don't know where you got these from:

  • H5P Core 1.13 /mod/hvp/library/ MIT
  • H5P Editor (86b5450) /mod/hvp/editor/ MIT
  • H5P Reporting (8fe2c5d) /mod/hvp/reporting/ MIT

But if "H5P Core 1.13" by any chance refers to https://packagist.org/packages/h5p/h5p-core#1.13.0 and if "H5P Editor (86b5450)" by any chance refers to https://github.com/h5p/h5p-editor-php-library/tree/86b5450 than you're using a very very very outdated version of the H5P plugin and you may simply want to update it first.

Always remember to do backups first, of course!