"unabletocopy" Problem

I have various H5P activities on my website, and generally love creating them. However recently one of the Course Presntations stopped working. When viewing the page on the website it appears to be blank. On trying to edit the H5P content, when I click update I get the error message "unabletocopy". If I try to create new material I get the same error. Any help greatly appreciated, especially as a big conference is wanting to access this material on Monday! 

Content types: 
BV52's picture

Hi Graham,

In order to give your bug report the best chance of getting answered, please include the following information:

  1. Detailed steps to reproduce the bug (exactly how and when did it happen)
  2. Platform and version number. E.g. Drupal, Wordpress, Moodle.
  3. Mobile or Desktop
  4. Browser: Chrome, Firefox, Safari etc
  5. H5P plugin version
  6. H5P content type and version (if a content type was used), and a sample URL or attached H5P.
  7. Any browser console errors
  8. Any PHP errors
  9. Screenshots if it's a visual problem
  10. Any recent changes to the environment (new plugins/modules, updates, configuration changes etc.)
  11. Any recent changes to the browser you're using (new extensions, updates etc.)

The more information you provide, the quicker the community will be able to fix it and the quicker you'll have a working solution!


This was solved by adjusting the server settings, so thankfully everything is working again now.

What specifically did you change?

Hi Graham -

exactly which "This was solved by adjusting the server settings" did you change? It would be great to see if the same fix might also aply to others ... thanks!

Dear Team, 

I hope this message finds you well.

I have migrated a Wordpress Website for a Teacher from InMotion to Hostinger, and after importing all the content and DB as well, i faced an error "unabletocopy" after clicking at any exercise, however i can see all the exercises in ALL H5P CONTENT but once i click on any it gives me the previous error.

Waiting for your kind reply