No Download Button

Submitted by daniellewolzak on Tue, 11/16/2021 - 13:31
Forums: 
Bugs in content types

Hello,

I was trying to download an .h5p file of one of my branching scenarios quizzes but it seems that under "reuse" the download button has disappeared. If I go to edit the scenario I see that in display options it only says "display toolbar under content" and "display copyright button". See Loom for more info:
https://www.loom.com/share/028ea098e29e4477a6a5de959311c981

I look forward to hearing your advice on this matter. 

Kind regards,

Aileen The on behalf of Danielle Wolzak
Team JufDanielle

Content types: 
Branching Scenario
BV52's picture

BV52

Tue, 11/16/2021 - 19:06

Hi Aileen and Danielle,

It is possible that the download option for H5P is disabled system wide. If you have admin access you check/change this by going to Settings -> H5P and under "Allow Download" make sure that it is not set to "Never".

-BV

daniellewolzak

Thu, 11/18/2021 - 16:43

Hi! 

Thank you for your reply. I did not see the H5P menu item in the settings menu before. Thank you for pointing that out!This ticket is now solved.  Kind regards, Aileen The on behalf of Danielle WolzakTeam JufDanielle
BV52's picture

BV52

Thu, 11/18/2021 - 18:01

Gald it worked! If you have other concerns feel free to post in the forums.

-BV