Why isn't the content developed with the Interactive Video plugin on H5P visible to students?

We are using the H5P plugin on moodle. Content developed in H5P with the Interactive Video plug-in is not visible to students. Although administrator accounts can see this developed content very well, students cannot. Even the buttons do not appear in the interactive picture. What do you think is the problem? I'm waiting for your help. Thank you.

Content types: 
BV52's picture

Hi chncmn,

Please provide the information requested in this forum. Though the explantion of the of the issue quite clear there is not enough information to diagnose the issue.