Audio gone when using h5p memory game on iPad/phone

Leg med IT's picture

I'm currently in Greenland creating OER using h5p elements.

Memory game is very popular off couse, but we have an issue using audio.

The case is this: 

The audio works fine playing the memory game on a computer. But playing on an iPad or iPhone, The audio is not playing (well I think it is, but we can't hesr anything). We have tried on several devices.

I do have some old memory games and playing them on iPad works fine.

Can there be a bug somewhere?

Example:

https://www.skoletube.dk/media/8273292/b15afb17ec73dbdade2b21b00baf18b7

Content types: 
BV52's picture

Hi Leg med IT,

I currently don't have access to a device that runs iOS, however you mentioned "I do have some old memory games and playing them on iPad works fine." this gives us a clue that what may be causing the issue is that the audio file that you are using now cannot be played by a device using iOS or Safari. This article from our good friend Oliver provide more details regarding this: https://snordian.de/2023/01/09/i-am-giving-h5p-a-link-to-some-media-file-but-it-doesnt-work-why/

=BV