Cannot find H5P content

Submitted by penguyen on Tue, 05/02/2023 - 07:03
Forums: 
Installation and server related problems

Hi, all,

My H5P library suddenly disappeared overnight. I have content built out for LearnDash. I cannot find any of the assets built out and when looking into the course it says "Cannot find H5P content with id: ___"

Would appreciate any guidance as this is alarming and we have a lot of courses that are affected by this.

Thanks

 

BV52's picture

BV52

Tue, 05/02/2023 - 23:01

Hi penguyen,

This seems to be similar to the issue reported here. To help understand what may be causing the issue and hopefully find a resolution please provide the information below:

  1. Detailed steps to reproduce the bug (exactly how and when did it happen)
  2. Platform and version number. E.g. Drupal, Wordpress, Moodle.
  3. Mobile or Desktop
  4. Browser: Chrome, Firefox, Safari etc
  5. H5P plugin version
  6. Any browser console errors
  7. Any PHP errors
  8. Screenshots if it's a visual problem
  9. Any recent changes to the environment (new plugins/modules, updates, configuration changes etc.)
  10. Any recent changes to the browser you're using (new extensions, updates etc.)

-BV