Suddenly interactive video isn't working in Chrome
Submitted by hetoame on Sat, 01/27/2018 - 20:47
Forums:
Everything was fine... and then suddenly none of my interactive video from H5P is working in Chrome. It's telling me that my browser doesn't support H.264 video codec... why is this happening now? Can I fix it?
Edited to add: seems to happening only on my Windows 10 machine. Chrome on my phone and on another machine (running WIN7) are ok. I can't figure out what to do to enable this browser...
BV52
Mon, 01/29/2018 - 07:55
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Hi hetoame,In order give your
Hi hetoame,
In order give your bug report the best chance of getting answered, please include the following information:
The more information you provide, the quicker the community will be able to fix it and the quicker you'll have a working solution!
-BV52
hetoame
Wed, 02/07/2018 - 21:59
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FIXED
I was able to fix my problem by doing a reset on my browser (Chrome)
BV52
Thu, 02/08/2018 - 05:09
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Hi hetoame,I'm glad that it's
Hi hetoame,
I'm glad that it's working now and thank you for informing us with your solution.
-BV52
dotsandspaces
Thu, 02/08/2018 - 15:11
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Interactive video not working in Firefox
Hi, I'm having a similar issue, I go to add new content type, select interactive video and it just hangs "loading please wait..." I'm using WP - we haven't updated to WordPress 4.9.4 yet (we have a large multisite installation).
dotsandspaces
Thu, 02/08/2018 - 15:20
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also notice that I don't have some content type icons
is this connected?
BV52
Fri, 02/09/2018 - 05:56
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Hi dotsandspaces,These 2
Hi dotsandspaces,
These 2 issues maybe connected. Although I think we would need additional information to get to the buttom of this.
-BV52
dotsandspaces
Fri, 02/09/2018 - 09:02
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Hi BV52
1. can't think of any - I was replicating an error that occured to another user on a different browser - (chrome) and I'm on Firefox.
2. I'll post a video.
3. WP 4.9.3
4. Desktop
5. issue on Firefox and Chrome (haven't tested Safari)
6. Latest version
7. Interactive video - although icons are missing for other content types
8.9. can't see any php errors
10. attached.
dotsandspaces
Fri, 02/09/2018 - 13:02
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hi, we've fixed it!
When you choose a content type from H5P, it seems to copy a few bits into your sites upload folder. For some reason these files were missing from this site. I got the files from another sites upload folder and put them into this ones.
BV52
Fri, 02/09/2018 - 13:20
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Hi dotsandspaces, It's a bit
Hi dotsandspaces,
It's a bit odd that those files where miisng in the first place. But the good thing is that it's already working and thank you for sharing the solution.
-BV52
JUAN PRADO
Fri, 03/26/2021 - 13:29
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Interactive Video still loading
I am trying to create an interactive video but it shows loading.... am trying with different browsers but happens the same it is still loading. I attach a screeenshot. someone can help me, thanks
BV52
Fri, 03/26/2021 - 17:29
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Hi Juan,In order to give your
Hi Juan,
In order to give your bug report the best chance of getting answered, please include the following information:
If it worked before:
The more information you provide, the quicker the community will be able to fix it and the quicker you'll have a working solution!
-BV