Problem with H5P page not showing anything (files not found)

we have a problem with the plugin working on moodle..we hope you can help us :(

 

We have installed the plugin successfully on moodle, but whenever we create any content, we get a blank page and the errors in console show:

 

GET http://s736121815.onlinehome.us/pluginfile.php/1/mod_hvp/cachedassets/c1... 404 (Not Found)

(anonymous) @ h5p.js?ver=2018012200:359

each @ jquery.js?ver=2018012200:2

each @ jquery.js?ver=2018012200:2

H5P.init @ h5p.js?ver=2018012200:356

(anonymous) @ h5p.js?ver=2018012200:2136

c @ jquery.js?ver=2018012200:2

fireWith @ jquery.js?ver=2018012200:2

ready @ jquery.js?ver=2018012200:2

H @ jquery.js?ver=2018012200:2

h5p.js?ver=2018012200:359 GET http://s736121815.onlinehome.us/pluginfile.php/1/mod_hvp/cachedassets/c1... 404 (Not Found)

(anonymous) @ h5p.js?ver=2018012200:359

each @ jquery.js?ver=2018012200:2

each @ jquery.js?ver=2018012200:2

H5P.init @ h5p.js?ver=2018012200:356

(anonymous) @ h5p.js?ver=2018012200:2136

c @ jquery.js?ver=2018012200:2

fireWith @ jquery.js?ver=2018012200:2

ready @ jquery.js?ver=2018012200:2

H @ jquery.js?ver=2018012200:2

h5p.js?ver=2018012200:861 Unable to find constructor for: H5P.QuestionSet 1.13

H5P.error @ h5p.js?ver=2018012200:861

H5P.newRunnable @ h5p.js?ver=2018012200:784

(anonymous) @ h5p.js?ver=2018012200:132

each @ jquery.js?ver=2018012200:2

each @ jquery.js?ver=2018012200:2

H5P.init @ h5p.js?ver=2018012200:92

(anonymous) @ h5p.js?ver=2018012200:2136

c @ jquery.js?ver=2018012200:2

fireWith @ jquery.js?ver=2018012200:2

ready @ jquery.js?ver=2018012200:2

H @ jquery.js?ver=2018012200:2

h5p.js?ver=2018012200:1773 Uncaught TypeError: Cannot read property 'on' of undefined

    at Object.H5P.on (h5p.js?ver=2018012200:1773)

    at HTMLDivElement.<anonymous> (h5p.js?ver=2018012200:205)

    at Function.each (jquery.js?ver=2018012200:2)

    at init.each (jquery.js?ver=2018012200:2)

    at Object.H5P.init (h5p.js?ver=2018012200:92)

    at HTMLDocument.<anonymous> (h5p.js?ver=2018012200:2136)

    at c (jquery.js?ver=2018012200:2)

    at Object.fireWith [as resolveWith] (jquery.js?ver=2018012200:2)

    at Function.ready (jquery.js?ver=2018012200:2)

    at HTMLDocument.H (jquery.js?ver=2018012200:2)

H5P.on @ h5p.js?ver=2018012200:1773

(anonymous) @ h5p.js?ver=2018012200:205

each @ jquery.js?ver=2018012200:2

each @ jquery.js?ver=2018012200:2

H5P.init @ h5p.js?ver=2018012200:92

(anonymous) @ h5p.js?ver=2018012200:2136

c @ jquery.js?ver=2018012200:2

fireWith @ jquery.js?ver=2018012200:2

ready @ jquery.js?ver=2018012200:2

H @ jquery.js?ver=2018012200:2

Summary: 
we hope you can help us
icc's picture

That is strange. Could you double check that the user has the capability/permission called mod/hvp:getcachedassets ?

If that doesn't work try enabling some debugging options in config.php and try to edit and save the activity again (or create a new one):

@error_reporting(E_ALL | E_STRICT);
@ini_set('display_errors', '1');
$CFG->debug = (E_ALL | E_STRICT);SERVERS!
$CFG->debugdisplay = 1;

$CFG->mod_hvp_aggregate_assets = '0';