All my activities have disappeared!

Submitted by carldowse on Mon, 11/05/2018 - 14:42
Forums: 
General discussion

None of the content I have created is loading, which is somewhat of a disaster for me and my students as it represents many hours of my work and my students are relying on the activities to prepare for their end of term university exams. Has anyone else had a similar problem? Can anyone suggest the possible causes and if possible solutions?

Thanks for your help

Carl

 

BV52's picture

BV52

Tue, 11/06/2018 - 02:39

Hi Carl,

In order to give your bug report the best chance of getting answered, please include the following information:

  1. Detailed steps to reproduce the bug (exactly how and when did it happen)
  2. Platform and version number. E.g. Drupal, Wordpress, Moodle.
  3. Mobile or Desktop
  4. Browser: Chrome, Firefox, Safari etc
  5. H5P plugin version
  6. H5P content type and version (if a content type was used), and a sample URL or attached H5P.
  7. Any browser console errors
  8. Any PHP errors
  9. Screenshots if it's a visual problem

The more information you provide, the quicker the community will be able to fix it and the quicker you'll have a working solution!

-BV52

carldowse

Tue, 11/06/2018 - 14:02

Thanks for this. I've just logged into my Wordpress dashboard and there was an update for the H5P plugin (which wasn't there yesterday) and of course, I updated it (now version 1.11.1) and hey presto the activities are loading in Chrome for desktop. Yesterday, they were loading in Firefox and Safari (desktop and mobile) and in Chrome mobile, but not Chrome desktop. It looks like the update has resolved the issue, which, as you can imagine, I'm very happy about!

Thanks again for your support.

Carl

BV52's picture

BV52

Wed, 11/07/2018 - 02:29

Hi Carl,

I'm glad it is working now, if you have further questions feel free to post in the forums.

-BV52