File type isn't allowed.

I have found (in creating a branching scenario) that H5P is a little sensitive about file types.

Here are the two problems I have had:

  1. I had the message, "File type isn't allowed," when I tried to load pictures saved with Paint as JPG. I found that I could work around the issue by saving the files as PNG. A little irritating, but I can certainly live with that.
  2. I had the same message when I tried to load pictures saved directly from PowerPoint as PNG, Again, I found a work around by opening them in Paint and saving them again as a PNG file.

Is this a bug or am I doing something wrong?


BV52's picture

Hi Louis,

You are correct this is a bug but there is a workaround by changing the file extension to lower case. You can check this thread for more details.



EdRiley's picture

Hi any news on this bug fix?


otacke's picture

Hi EdRiley!

Not according to



BV52's picture

Hi EdRiley,

No resolution yet but the workaround should work for the time being.