File type isn't allowed.

Submitted by louisbiggie on Sat, 11/23/2019 - 18:42
Forums: 
General discussion

I have found (in creating a branching scenario) that H5P is a little sensitive about file types.

Here are the two problems I have had:

  1. I had the message, "File type isn't allowed," when I tried to load pictures saved with Paint as JPG. I found that I could work around the issue by saving the files as PNG. A little irritating, but I can certainly live with that.
  2. I had the same message when I tried to load pictures saved directly from PowerPoint as PNG, Again, I found a work around by opening them in Paint and saving them again as a PNG file.

Is this a bug or am I doing something wrong?

Louis

BV52's picture

BV52

Mon, 11/25/2019 - 17:40

Hi Louis,

You are correct this is a bug but there is a workaround by changing the file extension to lower case. You can check this thread for more details.

-BV

Girmayit

Thu, 03/18/2021 - 09:37

Girma.

EdRiley's picture

EdRiley

Tue, 03/10/2020 - 23:08

Hi any news on this bug fix?

Thanks!

otacke's picture

otacke

Wed, 03/11/2020 - 10:18

Hi EdRiley!

Not according to https://h5ptechnology.atlassian.net/browse/HFP-2879

Best,

Oliver 

BV52's picture

BV52

Wed, 03/11/2020 - 17:38

Hi EdRiley,

No resolution yet but the workaround should work for the time being.

-BV