H5P content embeded on labels not displaying

Hi everyone, 

We have been working with H5P for a good few months and we are now experiencing something that for us is a big issue. 

We use H5P in Moodle and we are creating the content in a column, using the stealth mode in Moodle and embeding the content into a label to display directly in the course page. 

When we are creating the content everything looks good, all content is displayed but for our students that is not the case. A lot of our students are reporting that there is no content to see when they log in to the course. 

We know that there is problem, that the content should be displayed but we can't pin it on something. It's a very intermitent problem and we already discarded the internet connection problem as this isn't the problem.

Has anyone experienced an issue like this? Some clues would be very much appreciated. 

Many thanks

Summary: 
H5P content column embeded on labels not displaying
Content types: 
BV52's picture

Hi vaniarocha,

If you are able to login to a student account (not admin on student mode), and see the issue checking the browser console may give you some clues to what is causing this.

-BV 

Hi, 

 

Thank you so much for your comment. We will definitely try this and will post if we found the problem. 

thanks

Estimada o estimado.

Se acabó mi mes de prueba y mi cuenta se deshabilitó. ¿Qué debo hacer para volver ha habilitarla?

De antemano, gracias

BV52's picture

Hi José,

Please send an e-mail to [email protected].

-BV