Installation and server related problems

Hello everyone,

I have installed and activated HP5 plugin in my wordpress, successfully. After I activated the plugin, I am able to access it from the wordpress desktop, I can create new content, save it and access it through the plugin menu. However, once I try to insert the content in one of my blog entries using the "add HP5" button, the following message displays: "insert interactive content". It doesn´t let me select anything at all, it only displays this message over a black background. Is anyone having the same issue? Any idea of how to solve it?

We are currently doing UAT with Moodle 3.8.2. Currently we don't have the H5P plug-in installed.

I understand from Moodle doc that in order for us to upload .h5p files and display H5P content, we need the content types / libraries on the site. I want to know where can I download the necessary files in order to manually upload the content libraries. My Moodle admin may not be keen to use the scheduled task function.

Hi guys, not sure if this is the correct forum to post my query - my company has a subscription plan with H5P, so we have been using the website "https://<company name>.h5p.com/content" to create our content. Each of our department has its own account and each of the staff within the department has an account of our own as well. However, we have been told to use our "department account" for convenience purposes. I have signed in to my own personal account before but I have been using our department account to create content.