Vidéo question not starting on computers in the classroom
First let me thank the team for such a great job with H5P, I've started working with last week trying several item, and i think it's great
But i need your lights, your knowings to solve a little problem
I made two interactives vidéos question
The first one here, made online
name is Plic et Ploc modified 2017/11/26 – 10:19
This one is added in a moodle page by the link given by the site
<iframe src="https://h5p.org/h5p/embed/147329" width="1090" height="674" frameborder="0" allowfullscreen="allowfullscreen"></iframe><script src="https://h5p.org/sites/all/modules/h5p/library/js/h5p-resizer.js" charset="UTF-8"></script>
The second one is made by the H5P moodle plugin ( moodle 3.3) in the site i manage
On my computer, in the moodle site, both activity are good, starting, everything is good
On a android mobile, it is ok too
But on the computer in my classroom, working with win7, it's not
With Explorer, Firefox ( have'nt tried with chrome yet) bug's
For the first one, made online, there is a line saying "video player loading" and that's all
For the second nothing is shown, really nothing ( see file in attachement)
Firefox and Explorer are updated
Then why these problems ? Is it because of windows 7 ?
thomasmars
Tue, 11/28/2017 - 14:14
Permalink
This sounds like a video
This sounds like a video encoding issue. The codecs (used to play specific formats of video) are different in old operating systems and in older browsers. I suggest trying to update your browsers, and trying with chrome, also trying with a different video format to verify if this is actually the reason why it's not working.
Unfortunately fixing this is out of our hand, since it depends on the browser and operating system. Perhaps you can fix it by installing a newer browser version or getting the required codecs for windows 7. Sorry about this, good luck.
petitprof
Thu, 11/30/2017 - 16:50
Permalink
you re right
Thanks Thomas, now it work's on these computers.
you were right
Great to have the good answer at the first time