Interactive Text Links on Mobile Browsers

Submitted by ianabroad on Mon, 12/04/2017 - 18:55

Forums:

Hello there. Just a quck question.

The text link that I added to my video works fine on desktop but the link doesn't work on Chrome Mobile browser for android. The text apears but when you touch it - it just stops the video. Any ideas on what best practrice would be? Or is this a known issue with H5P and smartphone browsers? Ps advise. Thanks

Content types:

Interactive Video

BV52

Tue, 12/05/2017 - 07:42

Permalink

Hi ianabrod,I am unable to

Hi ianabrod,

I am unable to reproduce the issue tha you described above.

In order give your bug report the best chance of getting answered, please include the following information:

Steps to recreate the bug
Platform you're using: Drupal, Wordpress, Moodle (version number would be helpful as well)
Mobile (Android version)
Browser: Chrome
H5P plugin version
H5P content type version
Please share the URL of your content so that we can test it.

The more information you provide, the quicker the community will be able to fix it and the quicker you'll have a working solution!

-BV52

ianabroad

Thu, 12/07/2017 - 11:09

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Interactive Video

Thank you for responding. Very much appreciated.

I really want my H5P videos to work on all mobile browsers.

I am publishing the video on wordpress.

Here is a link to the "test" video.

http://insightmedia.org/uk/wooftag-demo/

I published the source video on YouTube as recommended because I couldn't get the Vimeo link to work in H5P editor.

The text link appears on desktop and mobile but the hyperlink doesn't work on my mobile browser.

I am using an Huaiwei P9 Light with Android operating system and chrome browser.

STOP PRESS: Just ran the same test with a LG G4 Chrome browser and in Firefox and the link worked. It must have something to do with the Huaiwei handset settings.

That's a relief.

Sorry - I should have checked that earlier and not made assumptions.

Thanks again for your support.