Creation problem plugin Moodle activity Course presentation

Submitted by fliaigre on Mon, 10/07/2019 - 12:03
Forums: 
Installation and server related problems
Hello, On a Moodle 3.7.2 installation, the bottom of window tools for adding an extra slide and the following tools do not appear. The version of the plugin is 1.19.1 2019081600

Thanks for your help
BV52's picture

BV52

Mon, 10/07/2019 - 21:48

Hi fliaigre,

In order to give your bug report the best chance of getting answered, please include the following information:

  1. Detailed steps to reproduce the bug (exactly how and when did it happen)
  2. Platform and version number. Moodle 3.7.2
  3. Mobile or Desktop
  4. Browser: Chrome, Firefox, Safari etc
  5. H5P plugin version: 1.19.1 2019081600
  6. H5P content type and version (if a content type was used), and a sample URL or attached H5P.
  7. Any browser console errors
  8. Any PHP errors
  9. Screenshots if it's a visual problem
  10. Any recent changes to the environment (new plugins/modules, updates, configuration changes etc.)
  11. Any recent changes to the browser you're using (new extensions, updates etc.)

The more information you provide, the quicker the community will be able to fix it and the quicker you'll have a working solution!

-BV52

fliaigre

Thu, 10/10/2019 - 09:07

Hi BV52, Thank you for your answer. It was with Firefox on a laptop. It was a visual problem, the footer tools did not appear, but this morning, as if by magic, they reappeared. I am thinking of a browser cache problem. You're right, I should have tested with another browser. Sorry for the inconvenience.
BV52's picture

BV52

Thu, 10/10/2019 - 19:38

Hi fliaigre,

No apologies needed and I'm glad that it is working for you now :-)

-BV52